Outreach Specialist, US Healthcare

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iSTA Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

⚕️ Healthcare Insurance

☁️ SaaS

B2B • Healthcare Insurance • SaaS

iSTA Solutions is your remote healthcare operations partner specializing in off-site staffing solutions. With over 20 years of experience, we focus on enhancing operational efficiency for businesses, particularly in the healthcare sector, by providing customized remote teams that take on tasks ranging from customer service to data entry. Our goal is to support organizations in scaling their operations seamlessly while achieving significant cost savings and improved productivity.

📋 Description

• Making high-volume outbound calls to nursing facilities across the US, reaching through to social workers and discharge coordinators • Independently researching and sourcing direct contact details using tools such as Apollo, LinkedIn Sales Navigator, and similar platforms • Delivering a clear, concise, and personalised pitch - explaining the platform’s value quickly to busy professionals who have little time to spare • Qualifying interest and coordinating next steps - facilitating their onboarding onto the platform • Following up persistently and systematically with contacts who have not yet converted • Logging all activity accurately in the CRM to track progress • Supporting platform adoption post sign-up • Outreaching via email and LinkedIn to complement the calling effort.

🎯 Requirements

• Proven cold calling experience - comfortable making 80 - 100 outbound calls per day and sustaining energy and quality throughout • A self-starter who can prospect independently, source their own leads, and think on their feet when a script won’t cut it • Resilience and persistence - the ability to handle rejection, work around gatekeepers, and keep going • Strong verbal communication skills in English - clear, warm, and adaptive to the person on the other end of the line • Organisational discipline - reliable CRM hygiene, accurate notetaking, and a well-managed follow-up pipeline • Experience in outbound outreach, B2B prospecting, lead generation, business development, or appointment setting is advantageous. • Familiarity with lead prospecting tools such as Apollo or LinkedIn Sales Navigator. • Prior use of CRM platforms such as Pipedrive, HubSpot, Salesforce, or similar.

🏖️ Benefits

• Basic Salary + commission is offered • Working Hours: Monday – Friday, 09:00 am – 6:00 pm EST • Compensation for South African public holidays will be provided in accordance with the BCEA • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) is mandatory. • A wired Ethernet connection is required. Candidates without a fixed fibre line cannot be considered. • Power Backup: A reliable power backup solution is required to manage load shedding or outages. Candidates without backup power cannot be considered. • Work Environment: Fully remote. • This role offers a competitive basic salary plus an attractive commission structure.