Account Manager – Enterprise

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IT-One Information Technology

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🤝 B2B

🔒 Cybersecurity

🏢 Enterprise

B2B • Cybersecurity • Enterprise

IT-One Information Technology is a Brazilian IT systems integrator and managed services provider that helps organizations build their digital future through cloud computing, cybersecurity, data protection, IT modernization, and observability solutions. The company offers customized consulting, 24x7 support, and partnerships with major technology vendors (e. g. , VMware, Dell/EMC, Fortinet) to optimize operations, improve system visibility and performance, and secure enterprise data and infrastructure.

📋 Description

• Use tools such as Cortex, ChatGPT and/or other AI, networks of contacts and market intelligence to map potential clients and generate consistent opportunities; • Identify business opportunities within existing accounts or new clients, ensuring customer retention; • Plan and organize regular visits, maintaining a consultative relationship; • Conduct in-depth diagnostics of client needs (commercial intake), i.e., understand the business model, internal processes, decision-making structure and key pain points to build tailored, differentiated proposals; • Lead discovery meetings using technique and active listening: establish rapport, ask strategic questions, identify latent and explicit needs, and guide the client in co-creating the solution; • Log opportunities in the system (CRM) and maintain strict updates, including communication with vendors/manufacturers for approval of resources; • Balance vendor involvement, protect negotiation margins and ensure commercial terms align with company objectives—that is, act as guardian of margin and commercial strategy; • Co-create strategic proposals in partnership with the pre-sales team—actively collaborating in proposal development to ensure it meets the client's objectives with competitive differentiation and technical feasibility; • Conduct proposal presentations focused on value, differentiators and impact, reinforcing why the client should choose IT-ONE; • Manage the client's purchasing and negotiation process, i.e., master the client's procurement steps, adjust proposals as needed and maintain dialogue with procurement and/or bidding departments until approval; • Continuously update and manage the pipeline in the CRM; • Handover approved projects/proposals to services, pre-sales and project management teams, ensuring alignment and delivery continuity through an internal post-closure kick-off; • Monitor client satisfaction, remain the primary point of contact and generate new opportunities based on delivered projects—i.e., maintain active post-sales engagement; • Strictly comply with standards, policies and deadlines defined according to your roles and responsibilities; • Perform other job-related duties.

🎯 Requirements

• Knowledge of Datacenter solutions, Backup, Databases, Observability, Security and Cloud; • Bachelor's degree or equivalent (completed); • Proficient in Microsoft Office (Word, Excel, PowerPoint); • Strategic use of CRM and prospecting tools; • Regular use of CRM.

🏖️ Benefits

• Commission • Life insurance