Channel Partner Manager – Print Manager Solutions

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🕒 May 8

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iTS: Info Technology Supply Ltd.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1988

☁️ SaaS

🔧 Hardware

🤝 B2B

SaaS • Hardware • B2B

iTS: Info Technology Supply Ltd. is a UK-based IT and print solutions provider with more than 35 years’ experience delivering software and hardware to organisations and resellers. The company develops and maintains in-house software (including cloud IDP and management platforms), supplies print/copy/scan hardware, and offers managed print services, document processing, classroom and desktop management, and reseller support across sectors such as education, libraries, legal and finance. iTS combines global reach with local expertise and focuses on B2B partnerships and reseller channels.

📋 Description

• Drive channel sales by implementing iTS’s strategic goals and objectives. • Act as the primary point of contact for iTS partners and customers. • Build and maintain strong, long-term relationships with partners. • Focus on sales and presales activities to maximize revenue growth. • Achieve monthly sales targets by managing and motivating resellers to perform. • Recruit, grow, and manage the reseller network through proactive outreach, including cold calling and relationship building. • Manage partners/dealers and drive sales for solutions such as PaperCut (MF, NG, Hive, Pocket), Umango, Docslide, and iTSPrint and copy control hardware. • Deliver sales and product training to new resellers and provide periodic refresher sessions for existing partners. • Maintain accurate customer and reseller records in our CRM system (webCRM). • Distribute promotional materials, letters, and email campaigns regularly. • Educate resellers on new features and products as they become available. • Maintain dealer price lists and communicate updates promptly. • Issue Not-for-Resale licenses and set up trials when required. • Invite customers and resellers to conferences, exhibitions, and events. • Host monthly webinars to educate and promote iTS solutions and services. • Collaborate with the Marketing Department on email campaigns, direct mail, and website content for iTS and Print and Copy Control platforms. • Support resellers with tenders and respond to technical/functional queries. • Generate quotations and verify pricing accuracy. • Demonstrate software to resellers’ end-users when required. • Attend monthly sales meetings online and at iTS offices across Europe. • Perform general administrative tasks as needed.

🎯 Requirements

• Minimum 2–3 years of proven experience in direct or channel sales, negotiation and achieving targets • Strong outbound sales skills, including cold calling and lead generation. • Excellent business acumen and a successful track record in sales. • Exceptional communication skills in French & English (spoken and written). • Experience managing reseller networks is preferred but not essential if you have strong direct sales experience. • Background in selling software solutions or technical products is advantageous (full training provided). • Knowledge of the print and copy dealer industry is a plus but not mandatory. • Ability to work under pressure, adapt to changing priorities, and maintain flexibility. • High attention to detail and commitment to delivering outstanding customer service. • Positive attitude, willingness to learn, and ambition to grow within a dynamic organization. • Self-disciplined with the ability to work independently and collaboratively. • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experience with CRM systems

🏖️ Benefits

• Competitive salary based on experience • Uncapped commission structure plus an annual bonus for achieving targets • Company laptop and mobile phone • Business travel reimbursement (per mile and or km) • 25 days annual leave • Extensive training and ongoing support • A dynamic, international work environment with a strong team ethos and a family feel