Account Manager

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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J2 Interactive

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2001

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

J2 Interactive is an award-winning software development and IT consulting firm that builds customized technology solutions for health systems, laboratories, research institutions, health information exchanges, and organizations serving the healthcare community. The company focuses on interoperability, health information exchange, systems integration, application development, cloud deployment and managed services, analytics, and healthcare-specific CRM implementations (notably Salesforce), leveraging deep expertise in InterSystems platforms to improve care coordination and patient outcomes.

📋 Description

• Manage strategic client relationships for cross-functional healthcare IT projects • Serve as the primary point of contact for clients with domain expertise • Coordinate the deployments of EHRs, HIEs, interoperability solutions, and digital health platforms • Ensure alignment with HIPAA and regulatory compliance standards • Drive timely delivery of secure, scalable, and patient-centered technology solutions • Grow strong client and partner relationships through regular communication • Manage clients' expectations, schedules, scope, and deliverables • Work to define, scope and document statements of work that accurately plan project work effort

🎯 Requirements

• 5+ years of experience in healthcare working at a team lead, project and/or account manager level, preferably in a consulting environment • Demonstrated track record in managing large teams and strategic client relationships • Excellent written and verbal communication skills • Ability to speak to all levels within an organization, including C Suite • Solid organizational skills, including attention to detail and multi-tasking skills • Preference will be given to candidates who have any of the following: • Subject-matter expertise in clinical data integration, healthcare interoperability and health system workflows • Direct experience with InterSystems technology • Existing relationships and contacts within the healthcare industry

🏖️ Benefits

• Aggressive employee profit-sharing program • Voluntary 401(k) plan with company matching up to 4% of salary • Medical, dental and vision insurance, with up to 55% of costs paid by J2 • Options for Flex Spending, Dependent Care and Health Savings Accounts to pay for medical, dental and child care expenses on a pre-tax basis • Short-term and Long-term disability, AD&D, and Life insurance, paid for by J2 • Remote work within a culture that promotes work-life balance and flexible working hours • Laptop and required software provided by J2 • Annual ski trip that will make you wonder how you found this awesome company