Sales Administrator

🔥 22 minutes ago

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Jedox

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

☁️ SaaS

💸 Finance

🏢 Enterprise

SaaS • Finance • Enterprise

Jedox is a SaaS company that provides an integrated planning, budgeting, forecasting, and enterprise performance management (EPM) platform for finance and operational teams. It combines no-code/low-code tools, data integration, and AI-driven capabilities (JedoxAI) to automate FP&A processes, enable scenario modeling, financial consolidation, reporting, and real-time insights. Jedox is aimed at enterprise and corporate finance users to improve decision-making, streamline reporting, and drive finance-led digitalization.

📋 Description

• You are responsible for operational order processing and ensure that orders, contracts and billing are handled correctly, on time and with a customer-focused approach. • Order and contract management: entering, validating and maintaining orders as well as purchase and contract data in the system • Renewal management: independently handling maintenance and contract renewals, including scheduling and data verification • License and billing processing: creating and sending software license keys and preparing invoices for new and existing customers • Contract inquiries: responding to questions about existing contracts and resolving customer concerns • Central interface function: primary point of contact for customers and internal teams, domestically and internationally, regarding order processing • Collections support: assisting with the resolution of overdue customer receivables in collaboration with Finance • Consulting and training billing: invoicing consulting days and training sessions • Commission billing: preparing and reviewing commission credit notes together with Sales • Master data maintenance: maintaining and continuously updating customer master data • Adherence to deadlines and processes: ensuring compliance with defined deadlines and internal team processes

🎯 Requirements

• Completed commercial/business training or an equivalent qualification • 3–5 years of professional experience in order processing, sales support or order management • Strong IT affinity, ideally with experience in Salesforce • Experience with SaaS business models, renewals and commission-related processes is a plus • Strong sense of responsibility and excellent prioritization and time-management skills • Very good German and English skills, both written and spoken; additional languages are a plus

🏖️ Benefits

• Flexible work: We enjoy collaborating in the offices as #Oneteam, but we also appreciate the option to work from anywhere and to set your own working hours • Company pension plan and occupational disability insurance • Take time for yourself: We offer 30 days of vacation and comprehensive health benefits • Plan your future: Planning means something different to everyone. Work with your manager to create a career plan that fits your path • Reduce your footprint: All offices are centrally located and well served by public transport. You also have the option to take part in a JobRad (company bike) program • Offices stocked with drinks, coffee, fruit and cereal • Efficient work environment: We value flat hierarchies and short decision-making paths • Corporate benefits: receive company discounts for many brands and products