Regional Sales Manager

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Logo of Jellycat

Jellycat

51 - 200 employees

Founded 1999

🛒 Retail

🛍️ eCommerce

👥 B2C

Retail • eCommerce • B2C

<Jellycat> Jellycat is a London-founded designer and maker of soft plush toys and gift products, beloved worldwide for whimsical, collectible stuffed animals and novelty “Amuseables.” Founded in 1999 and operated from the House of Jellycat studio, the company sells through toy and gift retailers and online channels, supporting global wholesale and direct-to-consumer distribution with design-led product development.

📋 Description

• Managing a Territory • Passionately representing Jellycat and promoting brand awareness within the existing territory account base. • Working with your Team Leader to understand account tiers and determine travel schedules to ensure retailers receive in-person visits as needed. • Meeting sales growth and budget targets. • Evaluating which existing retailers meet—or do not meet—Jellycat merchandising and brand standards. • Navigating challenging conversations when closing accounts that do not meet Jellycat standards. • Identifying and securing new luxury retail accounts. • Developing trusting, professional relationships with retailers. • Engaging with store personnel to ensure they understand and promote the Jellycat brand. • Launching, presenting, and selling new collections as they are introduced. • Ensuring visual merchandising and product presentation align with Marketing direction. • Encouraging retailers to host marketing-led events and participating as needed. • Providing in-store customer training on Jellycat products and brand awareness. • Monitoring adherence to brand guidelines across all promotional and operational activities. • Providing quarterly business updates to management through PowerPoint presentations. • Sharing feedback on new products, visual merchandising, and customer interactions. • Documenting account enhancements through photography. • Visiting National and Key Accounts within your territory, providing feedback to the Key Account Manager, and supporting visual merchandising as needed. • Placing orders through MarketTime or SAP. • Preparing retailer-specific reports in SAP for both internal and external stakeholders.

🎯 Requirements

• A minimum of 3 years of experience as a Territory Sales Manager, ideally within a luxury brand. • Residence within the territory you'll be representing. • Moderate proficiency in Excel for reporting, forecasting, and financial planning. • Ideally, proficiency in PowerPoint for quarterly business reviews. • Excellent written and verbal communication skills. • Ideally, experience with a luxury brand and an understanding of premium brand positioning. • Strong organizational skills with the ability to manage multiple priorities and deadlines. • A creative mindset and sound decision-making skills, with the judgment to seek guidance from senior management when appropriate. • A genuine passion for Jellycat, our characters, and our brand. • Knowledge of retail and gift industry trends. • The ability to merchandise products in-store using POS materials and brand standards. • A passion for representing Jellycat as a true brand ambassador, not just a salesperson. • The ability to thrive in a field-based sales role while delivering an exceptional customer experience. • Strong problem-solving skills and a solution-oriented approach. • A collaborative, flexible, personable, and positive attitude, with the motivation to contribute to a high-performing team.

🏖️ Benefits

• 🎉 Bonus – Annual discretionary bonus tied to both company performance and personal contribution. • 🏥 Health Coverage – Medical (Blue Cross Blue Shield + generous Health Savings Account contribution), dental, vision, disability, and life insurance — most of it on us. • 💰 401k – We'll match every single dollar up to 5% of your salary. Free money for your future! • 🌴 30 Days PTO – Prorated and then loaded at the start of each year. Vacation and sick time combined, and yours to use. • 🤝 Employee Assistance Program – Confidential support for whatever life throws your way. • 🎊 Social Events – A very active social committee keeping the calendar full of celebrations and good times.

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