
10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
🔥 53 minutes ago
Where this job comes from
Posted on Jones Lang LaSalle Americas, Inc.'s careers page ↗, not through a job board
First seen by Remote Rocketship 53 minutes ago

10,000+ employees
🏠 Real Estate
🤝 B2B
💼 Consulting
Real Estate • B2B • Consulting
Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.
• Lead end-to-end implementation of the regional Account Communications Plan • Govern communications cadence and align email, intranet, and newsletter channels • Coordinate stakeholders and track communications KPIs, including open rates, engagement lift, and feedback loop closure • Design and deliver role-specific communications training for account managers, service leads, and support teams • Oversee regional newsletter strategy, content curation, editorial calendars, contributors, readership impact, and feedback • Own delivery of the annual regional CSAT survey, including distribution, response analysis, reporting, and leadership briefings • Produce quarterly communications performance dashboards • Produce an annual CSAT & Communications Effectiveness Report with trends, gaps, and recommendations • Partner with Marketing, HR, Client Experience, and Operations on regional communications initiatives and JLL brand standards
• Experience or qualifications relevant to strategic and operational communications management • Ability to drive consistency, quality, and impact across client-facing communications • Ability to execute and measure regional Account Communications Plans • Ability to design and deliver communications training • Ability to manage newsletters, editorial calendars, and contributors • Ability to deliver and analyze annual CSAT surveys • Ability to produce communications performance dashboards and CSAT & Communications Effectiveness Reports • Ability to collaborate with Marketing, HR, Client Experience, and Operations • Ability to align communications with JLL brand standards
• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities
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