Professional, Communications

Job not on LinkedIn

🔥 53 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Communications

Where this job comes from

Posted on Jones Lang LaSalle Americas, Inc.'s careers page ↗Jones Lang LaSalle Americas, Inc.'s careers page, not through a job board

First seen by Remote Rocketship 53 minutes ago

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

🏠 Real Estate

🤝 B2B

💼 Consulting

Real Estate • B2B • Consulting

Jones Lang LaSalle Americas, Inc. is a company that provides commercial real estate services for corporations and investors worldwide. Their focus is on helping clients save money, increase productivity, and improve sustainability in real estate operations.

📋 Description

• Lead end-to-end implementation of the regional Account Communications Plan • Govern communications cadence and align email, intranet, and newsletter channels • Coordinate stakeholders and track communications KPIs, including open rates, engagement lift, and feedback loop closure • Design and deliver role-specific communications training for account managers, service leads, and support teams • Oversee regional newsletter strategy, content curation, editorial calendars, contributors, readership impact, and feedback • Own delivery of the annual regional CSAT survey, including distribution, response analysis, reporting, and leadership briefings • Produce quarterly communications performance dashboards • Produce an annual CSAT & Communications Effectiveness Report with trends, gaps, and recommendations • Partner with Marketing, HR, Client Experience, and Operations on regional communications initiatives and JLL brand standards

🎯 Requirements

• Experience or qualifications relevant to strategic and operational communications management • Ability to drive consistency, quality, and impact across client-facing communications • Ability to execute and measure regional Account Communications Plans • Ability to design and deliver communications training • Ability to manage newsletters, editorial calendars, and contributors • Ability to deliver and analyze annual CSAT surveys • Ability to produce communications performance dashboards and CSAT & Communications Effectiveness Reports • Ability to collaborate with Marketing, HR, Client Experience, and Operations • Ability to align communications with JLL brand standards

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities

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