Commercial Operations Support Analyst – Disability Inclusion

Job not on LinkedIn

🔥 18 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Provide operational and administrative support to the sales team by tracking requests, internal referrals, and follow-ups to resolve cases and orders. • Support the initiation and tracking of customer registration requests, master data changes, customer unlocks, sales deals, contracts, and asset movements. • Serve as the focal point for supporting the commercial team and customers with returns, refusals, urgent requests, and other operational matters. • Ensure the proper routing and follow-up of commercial requests with internal teams. • Coordinate equipment allocation, reallocation, and movement processes. • Support the management of equipment inventories, transfers, returns, and write-offs. • Work with Commercial Excellence, Logistics, and Operations to ensure adequate equipment availability. • Create, track, and manage Purchase Orders for suppliers. • Monitor supplier payments and ensure compliance with internal procedures. • Support financial controls and ensure proper documentation of administrative processes. • Support the operational management of corporate customers and analyses for commercial negotiations and market growth initiatives. • Collaborate with Customer Service, Logistics, Marketing, Finance, Compliance, and Sales. • Resolve complex problems and contribute to the continuous improvement and automation of processes.

🎯 Requirements

• Bachelor’s degree in Business Administration, Engineering, Logistics, Economics, or a related field. • Experience in operational, commercial, or administrative support. • Knowledge of SAP and/or Salesforce. • Intermediate or advanced Excel skills. • Analytical ability and a problem-solving mindset. • Strong organizational skills and the ability to manage multiple requests simultaneously. • Strong verbal and written communication skills. • Strong internal and external customer focus. • Ability to work collaboratively with teams across different functions. • Experience managing equipment and assets. • Experience creating and managing Purchase Orders (POs). • Knowledge of Power BI, Power Automate, or process automation tools. • Experience in healthcare, medical devices, or commercial operations companies. • Ownership mindset. • Proactive approach. • Organization and planning skills. • Process-oriented perspective. • Collaboration and teamwork. • Results-oriented mindset. • Adaptability and ability to work in dynamic environments.

🏖️ Benefits

• Inclusive work environment • Respect for diversity and employee dignity • Employee recognition for performance