Bid Support Analyst

Job not on LinkedIn

🔥 57 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Effecti | Tecnologia para Licitantes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

🤝 B2B

🛍️ eCommerce

☁️ SaaS

B2B • eCommerce • SaaS

Effecti is a comprehensive automation platform designed for businesses participating in government bidding processes. It streamlines the entire bidding workflow, enabling users to discover new opportunities, submit proposals quickly and securely, and monitor ongoing bids in real-time. With a focus on improving productivity and reducing errors, Effecti helps companies handle multiple bids simultaneously while providing strategic insights into the bidding landscape.

📋 Description

• Provide customer service and support via email, chat, WhatsApp, phone, and remote access • Maintain strong customer relationships and knowledge of the Minha Effecti system’s applications, as well as company policies and procedures • Analyze departmental processes and routines to propose and implement best practices for using the Minha Effecti platform • Organize and keep support data up to date, monitoring and ensuring responses to customer requests • Stay up to date on legislation and regulations related to public procurement and monitor industry developments

🎯 Requirements

• Knowledge of public procurement and bidding processes • Ability to work comfortably with technology • Customer service experience • Strong interpersonal skills, empathy, and excellent verbal and written communication • Knowledge of the Minha Effecti platform is a plus • Experience using WhatsApp, Movidesk, 55PBX, AnyDesk, Loom, Notepad++, Slack, and Google Workspace

🏖️ Benefits

• Meal Allowance: BRL 770.00 provided via a Flash card • Home Office Allowance: BRL 230.00 provided via a Flash card • Health Insurance: Company pays 100% of the monthly premium • Dental Insurance: Company pays 100% of the monthly premium • Mental Health Plan • Pharmacy Discounts • Life Insurance • OpenEnglish Partnership • Coworking access through the Woba network (Brazil, Argentina, Mexico, and Portugal) • Birthday Day Off • Welcome Gift • Remote work