Technical Sales Specialist – MedTech Surgery

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Logo of Johnson & Johnson

Johnson & Johnson

10,000+ employees

Founded 1886

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Offer rapid, knowledgeable responses to customer technical inquiries during the sales cycle, showcasing problem-solving abilities and in-depth product expertise • Collaborate with Regional Sales Managers and Account Managers to support their sales motion with customers by partnering with them for presentations and Q&A with customer stakeholders that have any questions about connectivity in the device and/or software • Seek, analyze, and act on customer feedback, liaising with service, engineering and research teams to answer and review IT/IS questionnaires and provide feedback to product as needed based on customer feedback • Serve as a subject matter expert, aiding team members in reducing customer escalations and contributing to cost containment through expert guidance. • Work closely with cross-functional teams, including Professional Education, Customer Success, R&D, and Clinical Engineering, to foster client satisfaction and encourage repeat business. • Ensure customer feedback during the sales process is quickly and accurately communicated to the appropriate internal teams, expediting resolutions. • Remain informed of industry advancements, evidencing a commitment to continuous professional development and market leadership.

🎯 Requirements

• Education: Bachelor’s degree in engineering or a related domain. Advanced degree preferred • Required: Minimum of 2+ experience in Medtech, healthcare sales, SaaS, or technical roles • Demonstrated experience in medical technology or technical roles, with a focus on robotics or connected medical devices. • Proficiency in the understanding of robotics, human physiology, and medical equipment, with the ability to apply this knowledge in a sales context. • Excellent communication and presentation skills, capable of explaining complex technical information in an easily understandable format. • Strong negotiation skills and business acumen, with a proven track record in a competitive sales environment • Flexibility for extensive travel (up to 30%) to meet with clients and attend events. • Proficient in the use of CRM software and sales analytics tools to track client interactions and sales progress.

🏖️ Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). • This position is eligible to participate in the Company’s long-term incentive program. • Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year

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