Intake & Engagement Specialist

🔥 0 minutes ago

🌐 Argentina, Honduras, +3 more countries – Remote

🇦🇷 Argentina – Remote 🇭🇳 Honduras – Remote 🇨🇱 Chile – Remote 🇸🇻 El Salvador – Remote 🇵🇪 Peru – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Specialist

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Serve as the first point of contact for prospective and existing clients • Maintain detailed and accurate notes within the CRM • Determine whether prospective clients meet the firm's criteria before scheduling consultations • Make outbound calls to confirm and remind clients about appointments, return client inquiries, and communicate updates and information • Screen prospective clients by asking thoughtful follow-up and qualifying questions • Explain the firm's consultation process and associated fees • Schedule appointments accurately • Guide conversations to determine whether individuals are a good fit for the firm

🎯 Requirements

• Previous Receptionist, Client Services, Customer Service, or Administrative experience • Previous sales or consultative customer-facing experience highly preferred • Excellent verbal and written English communication skills • Strong active listening skills • Comfortable asking probing and qualifying questions • Highly organized with excellent attention to detail • Able to multitask in a busy phone-based environment • Professional, personable, and empathetic • Confident working independently • Documents and application forms must be in English • Resume must be submitted in .DOC format

🏖️ Benefits

• Competitive salary • Paid Time Off • Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values