Intake Specialist, Client Intake and Conversion

🔥 0 minutes ago

🌐 Honduras, El Salvador, +2 more countries – Remote

🇭🇳 Honduras – Remote 🇸🇻 El Salvador – Remote 🇨🇴 Colombia – Remote 🇨🇱 Chile – Remote

💵 $1.1k - $1.2k / month

⏰ Full Time

🟢 Junior

✨ Intake Specialist

🚫👨‍🎓 No degree required

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Answer all incoming calls promptly and professionally • Proactively inform clients about the fee • Collect payments via provided link • Maintain a high level of customer service and professionalism • Prepare and submit daily reports using Google Sheets • Convert leads into clients through effective communication and follow-up • Schedule new appointments using Google Calendar • Track pipeline and intake progress accurately • Serve as the first point of contact for potential clients seeking immigration legal services • Guide prospects through the intake process with professionalism and empathy

🎯 Requirements

• 1-2 years in Immigration Law • Sales and client conversion skills • Customer service excellence • Active listening and clear communication • Tech-savvy and adaptable • Detail-oriented and organized • Ability to follow up consistently • Comfortable speaking with clients in Spanish and English • Weekend availability (Saturday or Sunday) • English-speaking role; application documents and forms must be in English • Resume in .DOC format

🏖️ Benefits

• Competitive salary • Paid Time Off • Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values