Intake Specialist, Client Intake and Support

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Job Duck

WebsiteLinkedInAll Job Openings

201 - 500 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Schedule classes and coordinate related logistics • Manage and organize email communications • Handle client intake and gather new client information • Maintain accurate records within Tutor Cruncher • Communicate with tutors regarding scheduling and operational needs • Update and manage information using Monday.com and Google Drive • Provide exceptional customer service to prospective and existing clients • Ensure timely follow up on inquiries and requests • Support daily administrative operations and maintain organized workflows • Answer incoming phone calls and text messages promptly

🎯 Requirements

• Previous customer service, intake, or administrative experience is highly preferred • Reliable internet connection and power supply are required • Excellent verbal and written communication skills • Outstanding customer service skills • Highly proactive with a strong sense of initiative • Fast learner with the ability to adapt quickly • Self motivated and results driven • Strong attention to detail • Excellent organizational and time management skills • Reliable and dependable • Ability to multitask in a fast paced environment • Strong follow through and accountability • Passion for education and helping others • Professional and positive attitude • Long term commitment and demonstrated job stability

🏖️ Benefits

• Competitive salary • Paid Time Off • Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values