Account Director – Foodservice Channel

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🔥 24 minutes ago

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Logo of Franke Group

Franke Group

5001 - 10000 employees

🍽️ Food & Beverage

🏨 Hospitality

🏗️ Construction

Food & Beverage • Hospitality • Construction

Franke Group is a company that specializes in providing human capital management solutions, with a focus on recruiting. Their flagship product, SAP SuccessFactors Recruiting, utilizes AI to streamline the recruitment process, including applicant tracking, job distribution, and candidate relationship management. The platform aims to enhance talent acquisition by simplifying global recruitment and promoting equitable hiring practices, ultimately helping organizations secure the best talent for their needs.

📋 Description

• Own and grow strategic Foodservice accounts, building strong relationships with key decision-makers and positioning the company as a trusted partner. • Develop and execute account strategies aligned with overall channel priorities and growth targets. • Lead all aspects of account planning, including forecasting, budgeting, and pipeline development. • Partner with internal teams (Sales Operations, Supply Chain, Marketing, Product Management, and Finance) to ensure consistent execution and delivery. • Oversee order flow, project coordination, and service delivery to ensure a high-quality customer experience. • Identify opportunities for expansion, innovation, and share growth within existing accounts. • Address and resolve customer concerns quickly and effectively, protecting long-term relationships. • Lead regular business reviews with customers and internal stakeholders to assess performance and identify opportunities. • Provide insights on market trends, competitive activity, and customer feedback to inform channel strategy. • Represent the organization at customer meetings, industry events, and trade show.

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Sales, or a related field required. • MBA or equivalent advanced degree is a plus but not required. • Equivalent experience in channel leadership or commercial roles will also be considered. • Ability to travel (50-60%) • 6+ years of experience in account management, sales, or business development, preferably within the Foodservice or B2B channel. • Proven experience managing complex, multi-location or national accounts. • Strong commercial acumen with the ability to manage revenue, margins, and growth plans. • Ability to operate effectively across cross-functional teams and influence without direct authority. • Skilled in building relationships, negotiating, and driving results in a competitive market. • Technical and/or operational experience in the coffee industry being a plus.

🏖️ Benefits

• Must be able to travel up to 50-60%

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