Inside Sales Representative

Job not on LinkedIn

🕒 March 20

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Jobs for Humanity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

📚 Education

🎯 Recruiter

B2B • Education • Recruitment

Jobs for Humanity is an organization dedicated to promoting diversity and inclusion in the workforce by connecting underrepresented job seekers with employers. They focus on providing resources and training to enhance the hiring experience for individuals from marginalized groups, including those with disabilities, veterans, and minority communities. By facilitating equitable job opportunities, Jobs for Humanity aims to unlock untapped potential in the job market and foster inclusive hiring practices.

📋 Description

• The Inside Sales Representative or Family Advisor plays a pivotal role in helping families find appropriate private-pay senior living options. • Success in this remote, inside sales position, relies on effective communication, empathy, salesmanship, and collaboration with both care seekers and senior living communities. • Key elements include providing informed and personalized support to seniors, fostering positive relationships with senior living partners, and excelling in remote work skills. • The Family Advisor focuses on guiding families through a challenging process, addressing concerns, and ensuring a seamless, empathetic, and supportive experience. • A structured sales process, built to: Guide families through the senior living search process, ensuring consistent follow-up, and emphasize the value of partnering with Caring. • Communicate partner community offerings within our database, resident requirements, and the unique benefits of senior living options. • Actively listen to a care seeker’s needs and pay attention to verbal cues. • Engage in effective probing and ask insightful questions to provide targeted solutions. • Leverage our technology to provide the best outcomes for care seekers. • High accountability for sales performance and productivity: Maintain consistent performance metrics based on predefined benchmarks and key performance indicators. • Consistently meet and exceed sales quotas. • Balance adding new volume to pipeline while converting existing pipeline. • Accurately manage a lead pipeline within the CRM. • Deliver our mission-driven value to care seekers and senior living communities alike, while being an excellent reflection of the Caring brand.

🎯 Requirements

• 3+ years of documented sales success in a quota or metrics-driven environment. • Problem-Solving Skills. • Ability to multitask with a CRM and basic technology tools while on the phone. • Ability to independently manage time and priorities. • Ability to deliver results in a remote call center environment. • Demonstrated ability to successfully communicate with a diverse set of personalities and situations. • Experience with high call volume (100-150 calls per day). • Industry Knowledge and/or past history of senior care industry experience is preferred. • Computer Proficiency: MacOS proficiency is not required but is strongly encouraged. • High computer literacy, including proficiency in Word and Excel, and ability to navigate a multi-monitor workstation with ease. • Strong typing skills. • Experience working with a CRM is highly preferred. • The ability to pivot across multiple technology systems to effectively manage a growing book of business.

🏖️ Benefits

• Competitive base wage and uncapped performance-based bonuses. • Top performers have the potential to make $100k+ in total annual compensation. • Commissions in first 3 months to average $10K+. • Competitive benefits package – Medical, Dental, Vision, HSA, Accident, and Pet insurance – as well as employer-provided Life, Disability, Employee Assistance Program, and Personal Financial Planning. • 401(k) Employer Match. • Opportunities for professional development and career growth. • Supportive and inclusive workplace culture. • 3.5 weeks of paid time off (PTO) accrued in your first year, with additional accrual based on tenure, plus additional paid time off for caregiving, volunteering, parental leave, sick leave, etc. • Paid training and all computer equipment needed for the position are provided. • All marketing and new volume is managed by the company – no cold calling required.