Senior Technical Program Manager

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JumpCloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

📋 Description

• Own the execution of complex, multi-team technical programs. Manage the portfolio roadmap, ensuring all dependencies, risks, and blockers are proactively identified and mitigated. • Act as the operational backbone for our engineering teams. Run high-efficiency Scrum ceremonies, Sprint Planning sessions, and manage Kanban workflows tailored to the team's needs. • Continuously refine and scale our Software/Product Development Life Cycle processes to ensure high-quality software is shipped predictably and securely. • Bridge the gap between teams. You will communicate horizontally across engineering, product, and UX peers. • Drive accountability across teams. You don't just note down blockers—you smash through them, tracking every deliverable until it reaches absolute closure. • Lead and facilitate quarterly planning cycles, ensuring engineering bandwidth aligns perfectly with corporate milestones and product vision. • Actively leverage modern AI tools to automate administrative overhead, optimize sprint data analysis, draft technical summaries, and supercharge your day-to-day productivity.

🎯 Requirements

• 10+ years of experience in Technical Program Management, ideally within a fast-paced SaaS, Cloud, or Identity & Access Management (IAM) environment. • Deep-seated expertise in Agile methodologies, Scrum, and Kanban. • A proven track record of bringing massive, chaotic projects to a successful, orderly finish line. • Exceptional communication skills. You can explain complex technical risks to non-technical stakeholders and translate business priorities for engineering teams. • Master-level proficiency with Jira and Confluence for roadmap visualization, tracking, and documentation. Fluent in Google Workspace for collaborative productivity. • Comfort and curiosity around utilizing modern generative AI utilities to optimize your workflows, analyze program metrics, and streamline communications.

🏖️ Benefits

• JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. • Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®.