K2 Services
201 - 500 employees
Founded 1985
🤝 B2B
💼 Consulting
🏢 Enterprise
B2B • Consulting • Enterprise
K2 Services is a tech-enabled managed services and operational support provider serving law firms, financial institutions, professional services firms and corporations. It provides integrated operational platforms, automation, and advisory services to help clients modernize operating models, reduce costs, and accelerate growth. Key capabilities described include administrative and shared services, IT help desk and technology managed services, records and information governance, document processing and administrative support, marketing and communications, billing and AP/AR services, workflow automation and consulting, and workplace experience/hospitality and facilities services.
Associate Analyst, Service Desk
Job not on LinkedIn
🔥 12 hours ago
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K2 Services
201 - 500 employees
Founded 1985
🤝 B2B
💼 Consulting
🏢 Enterprise
B2B • Consulting • Enterprise
K2 Services is a tech-enabled managed services and operational support provider serving law firms, financial institutions, professional services firms and corporations. It provides integrated operational platforms, automation, and advisory services to help clients modernize operating models, reduce costs, and accelerate growth. Key capabilities described include administrative and shared services, IT help desk and technology managed services, records and information governance, document processing and administrative support, marketing and communications, billing and AP/AR services, workflow automation and consulting, and workplace experience/hospitality and facilities services.
📋 Description
• Serve as the first point of contact to customers seeking help for hardware, software, network, or other issues • Provide over-the-phone, email, and chat support • Identify, diagnose, and resolve customer issues • Maintain a regular and reliable level of attendance
🎯 Requirements
• High School Diploma or equivalent • Strong verbal, written, and typing skills • Excellent customer service skills • Ability to work collaboratively in a team-oriented environment • Proactive with ability to troubleshoot • Ability to think strategically and analytically • Ability to function well in a high-paced and sometimes stressful environment
🏖️ Benefits
• medical benefits
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