Customer Service Representative – Mortgage Financing

Job not on LinkedIn

🕒 December 25, 2025

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Hypoport SE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

💳 Fintech

🏠 Real Estate

☁️ SaaS

Fintech • Real Estate • SaaS

Hypoport SE is a publicly listed parent company that operates a network of technology firms serving the FinTech, PropTech and InsurTech sectors. It provides platforms and software-enabled services that connect lenders, brokers, insurers and other financial and real-estate market participants, while promoting agile, self-organized workplace culture and digital, activity-based offices. Hypoport positions itself as a growth-focused technology network enabling B2B platform solutions and talent development across its group companies.

📋 Description

• You are the first point of contact for support and service inquiries related to our digital financing platform • You assist Sparkassen and distribution partners with technical and subject-matter questions — clearly, structurally, and solution-focused • You accompany new partners through technical onboarding and ensure a successful start • You work closely with Sales, Product Management, and IT to continuously improve customer experiences • You communicate predominantly digitally — by email, phone, and video call • You identify optimization opportunities and proactively contribute ideas to develop our support and service processes • You help build and strengthen long-term, trust-based customer relationships.

🎯 Requirements

• Completed commercial vocational training, e.g., as a bank clerk, or an equivalent qualification • Initial practical experience with mortgage lending or real estate financing • Certification according to § 34i GewO is an advantage, but not required • Interest in digital platforms, technical contexts, and modern fintech solutions • Structured, independent working style and quick comprehension • Confident use of MS Office, ideally with initial experience using CRM systems • Plus: Knowledge of the Sparkassen-Finanzgruppe or experience in a platform/software environment

🏖️ Benefits

• Remote work option • Trust-based working hours • Flexible planning of your 30 days of vacation • Option to extend your vacation by up to 20 days • Health budget • Subsidy for the Deutschlandticket • Employee discounts • Gympass • Company pension scheme • External employee counseling • Hypobike • Hypoport shares • Group accident insurance • After-work parties • Sports programs • Free drinks/snacks • And much more