Support Agent – Customer Service Representative

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🕒 January 18

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Lynx Software Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1988

🚀 Aerospace

🔒 Cybersecurity

💰 Private Equity Round on 2022-06

Aerospace • Cybersecurity • Automotive

Lynx Software Technologies is a pioneer in developing secure, modular solutions for mission-critical edge platforms. The company specializes in software platforms that integrate CPU and GPU technologies to deliver exceptional performance, safety, and reliability for critical industries such as aerospace, defense, and automotive. Lynx's offerings include advanced Linux solutions, safety-critical graphics, and software development services tailored for environments that demand stringent security and compliance standards.

📋 Description

• You are responsible for delivering outstanding customer service to our clients. • This includes handling customer inquiries and complaints, providing information about our products and services, and resolving customer issues via phone and email. • There are no sales calls — customers come to you.

🎯 Requirements

• You have initial professional experience in telephone-based customer contact. • Experience in a bank or in financial services is a plus but not required. • You are interested in international financial markets and financial products. • You have excellent German language skills, both written and spoken. • English skills are an advantage. • You are confident using a PC and have a good affinity for the internet and software.

🏖️ Benefits

• Attractive compensation • A multi-week, structured onboarding with tailored training on our trading platform and financial products by our in-house trainer, plus practical training with your personal mentor • Free snacks, fruit & vegetables, drinks, and a daily hot lunch prepared by our chef — suitable for meat-eaters, vegetarians and vegans • An annual training budget of up to €2,000 for professional development relevant to your role • Company-supported in-house language courses through LYNX at very favorable rates • 45% employer contribution to company pension plan • Discounts with Urban Sports Club • Local and international summer and Christmas parties, plus regular team events