Customer Support — Financing – B2B

🕒 June 18

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Hypoport SE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🛡️ Insurance

🏥 Healthcare

💼 Consulting

Insurance • Healthcare • Consulting

Hypoport SE is a publicly listed parent company that operates a network of technology firms serving the FinTech, PropTech and InsurTech sectors. It provides platforms and software-enabled services that connect lenders, brokers, insurers and other financial and real-estate market participants, while promoting agile, self-organized workplace culture and digital, activity-based offices. Hypoport positions itself as a growth-focused technology network enabling B2B platform solutions and talent development across its group companies.

📋 Description

• Manage central inbound and outbound phone and email channels related to mortgage financing, building savings (Bausparen) and consumer installment loans. • Handle inquiries in a structured, solution-oriented manner with accurate administrative follow-through. • Support distribution partners in using the EUROPACE platform. • Clarify disbursement issues, including document review and tracking of outstanding items. • Ensure defined service levels and availability in day-to-day operations.

🎯 Requirements

• You have completed commercial vocational training or are a motivated career changer with an interest in finance. • You communicate confidently in German (at least C1 level), both spoken and written. • You are proficient with MS Office and open to learning new systems and digital processes. • Experience in mortgage financing, installment loans or financial services is an advantage but not required. • A §34i qualification is desirable or can be obtained during the onboarding process.

🏖️ Benefits

• Work-life balance: Remote work, sabbaticals, workations, and 30 vacation days with the option to increase by up to 20 more. • Workspace: If you are located in the Lübeck, Hamburg or Berlin area, a desk in our great offices is available if needed. • Development: You will receive an individual roadmap for your professional development within our company. We support and promote you from day one. • Extras: Bike leasing, subsidy for the Deutschlandticket, company pension plan, employee offers, corporate sports, an annual health budget of €300, and much more. • Modern working: State-of-the-art software and hardware tools for optimal working conditions.