Product Owner

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Keypath Education

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Keypath Education is a global educational technology company that partners with universities to design, market, and deliver career-focused online higher-education programs. It operates an end-to-end technology and data platform (KeypathEDGE) to power program selection, predictive analytics, learning design, student recruitment, and student experience — including clinical and field placement management — serving university partners across the US and Asia-Pacific with particular emphasis on scaling healthcare programs.

📋 Description

• Own, maintain and prioritise the product backlog, balancing strategic initiatives, business-as-usual enhancements, technical improvements, and defect resolution • Translate business goals, user needs and stakeholder feedback into epics, features, user stories and acceptance criteria • Facilitate Agile ceremonies including backlog refinement, sprint planning, reviews and retrospectives • Partner with engineers, architects and stakeholders to assess solution options, identify dependencies, evaluate trade-offs and support decision-making • Ensure functional and non-functional requirements are understood, including security, privacy, performance and supportability considerations • Provide visibility of delivery progress, priorities, risks and dependencies to stakeholders and technology leadership • Coordinate user acceptance testing, release readiness and operational handover activities • Act as a subject matter expert for supported platforms and business processes • Identify opportunities to improve delivery processes, team effectiveness and agile ways of working • Shape platforms supporting student and partner experiences across Keypath Education • Work initially on internal systems and the CRM ecosystem, including Microsoft Dynamics 365 and Genesys Cloud CX

🎯 Requirements

• 5+ years' experience working with software engineering or technology teams as a Product Owner, Technical Product Manager, Delivery Lead, or similar role • Demonstrated experience owning and prioritising a product backlog within an Agile environment • Strong experience translating business requirements into delivery-ready user stories, acceptance criteria and functional requirements • Solid understanding of software development lifecycle (SDLC) practices and Agile delivery methodologies • Technical knowledge across enterprise applications, cloud platforms, integrations, APIs and data flows • Experience facilitating Agile ceremonies and driving continuous improvement within delivery teams • Excellent stakeholder engagement, communication and facilitation skills • Strong prioritisation and decision-making capabilities • Ability to quickly learn new systems, technologies and business domains • Experience with Microsoft technologies and enterprise platforms, including Microsoft Dynamics 365, highly regarded • Must reside in Australia with full working rights • Preferred applicants may be required to complete a police check and other pre-employment checks

🏖️ Benefits

• Flexible “Work Anywhere” model (remote, hybrid or office) • Strong career development opportunities • Professional development support, including access to certifications and training programmes • Employee Assistance Program and wellbeing initiatives • Access to LinkedIn Learning and career development programs • IT Equipment provided for your success • Inclusive hiring experience • Certified as a Great Place to Work in Australia & Malaysia