Inside Sales Support Associate

🔥 11 minutes ago

🦬 Wyoming – Remote

🦬 Wyoming – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⬇️ Inside Sales

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Keystone Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1945

🛍️ eCommerce

🔧 Hardware

💰 $850k Venture Round on 2015-02

eCommerce • Hardware • Manufacturing

Keystone Technologies is a leading provider of lighting solutions, offering a wide array of LED lamps, fixtures, and power supplies. Established in 1945 and based in Philadelphia, Keystone is dedicated to delivering high-quality, energy-efficient lighting products designed for various applications, including commercial and industrial environments. The company is renowned for its innovative designs, exceptional customer service, and commitment to making lighting simple and accessible.

📋 Description

• analyze customer sales data to identify sales trends and opportunities with management • initiating sales opportunities with both existing customers and new customers via both outbound cold calling and in-bound calls • managing new price requests and working within CRM (Customer Relationship Management) software system to maintain clean records of all customer information and pricing • Answer questions via email or phone regarding existing orders in a timely manner • Follow up on sample requests and new quotes in a timely manner consistent with Keystone policies • Check availability on orders and stock and communicate to customers and internal stakeholders in a timely manner • Cross-reference other manufacturers part numbers to Keystone products, ensuring accurate product matching while supporting customers and sales team with equivalent solutions

🎯 Requirements

• Bachelor's in Business Administration or related field preferred • Lighting industry experience and product knowledge required • 1-2 years of sales experience in similar inside sales role • Outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations • Proficiency in Microsoft Office, specifically Outlook, Teams and Excel • Experience with CRM software and Prophet 21 preferred • Strong analytical and problem-solving skills • Demonstrated exceptional organizational skills and attention to detail • Ability to perform time-sensitive work environment • Comfortable with phone interaction with very good verbal communication skills • Work well independently or on a team • Demonstrate an unwavering belief in and commitment to the company’s Core Values, consistently aligning actions, decisions, and collaboration with them

🏖️ Benefits

• medical • dental • vision • voluntary life insurance • employer-paid group life insurance • short-term disability • a 401k plan with company match • paid time off • philanthropic opportunities