Customer Service Representative

Job not on LinkedIn

🔥 1 hour ago

🇵🇭 Philippines – Remote

💵 $6 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Kim Orthodontics LLC's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Logo of Kim Orthodontics LLC

Kim Orthodontics LLC

1 - 10 employees

Founded 2000

💼 Consulting

🏨 Hospitality

🏥 Healthcare

Consulting • Hospitality • Healthcare

Kim Orthodontics LLC is a leading orthodontic practice committed to creating beautiful smiles using cutting-edge technology, particularly specializing in Invisalign treatments for patients of all ages. The practice combines award-winning experience with modern approaches to orthodontics, providing patients a comfortable and discreet alternative to traditional metal braces. Kim Orthodontics values exceptional patient care and aims to build a community-focused environment for their patients.

📋 Description

• Answer the phone • Schedule appointments • Correspond with patients via phone, text message, and email • Answer treatment-related questions • Ensure all appointment openings have been filled • Ensure all metrics are achieved on a daily, weekly, and monthly basis • Serve as the first point of contact for patients • Manage patient records while maintaining confidentiality and professionalism • Educate patients about services and treatment options • Work closely with the orthodontic team to provide a smooth and welcoming patient experience

🎯 Requirements

• Minimum of 2 years call center experience • Be fluent in English with no accent • Be pleasant-sounding and easy to understand on the phone • Have a high proficiency in reading and writing in English • Be able to type quickly and accurately (50 wpm or greater) • Be able to work at consistently high-levels without mistakes • Have a good grasp of computers and technology • Sales experience would be helpful • Please elaborate if you have any previous experience with orthodontics, braces, or Invisalign

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