Delivery Manager

🕒 July 23

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KMS Technology, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

🏥 Healthcare

📦 Logistics

📣 Marketing

Healthcare • Logistics • Marketing

KMS Technology, Inc. is a global software services company that specializes in providing end-to-end software development and consulting services. The company offers a wide range of services including software engineering, quality assurance and automation testing, AI & machine learning, cloud migration, and technology consulting. KMS Technology is dedicated to enabling digital transformation for its clients by leveraging cutting-edge technologies and ensuring high-quality software that scales with business needs. The company operates onshore, nearshore, and offshore delivery models to provide agile, reliable, and cost-effective solutions. With a focus on technology companies and the private equity community, KMS Technology supports innovation and technological advancement through its specialized services.

📋 Description

• Oversee the day-to-day delivery activities for the project, ensuring commitments are delivered on time and with high quality • Serve as the primary point of contact for delivery-related matters with the client, stakeholders, and internal teams • Monitor project progress, timelines, deliverables, risks, dependencies, and overall project health • Own the execution and governance of project SLAs and contractual commitments, ensuring delivery teams consistently meet agreed service levels and client expectations • Drive alignment between client expectations, business objectives, and team execution plans • Facilitate regular status meetings, delivery reviews, and planning sessions with stakeholders and project teams • Identify, assess, and proactively mitigate project risks, issues, and blockers • Collaborate with Engineering Managers, Product Owners, Business Analysts, and technical teams to ensure successful delivery outcomes • Monitor team capacity and workload to support effective planning and execution • Track and communicate delivery metrics, project status, risks, and accomplishments to stakeholders • Manage escalations and coordinate resolution efforts when critical issues arise • Ensure adherence to project processes, quality standards, and delivery best practices • Foster a culture of accountability, collaboration, and continuous improvement within the project team • Coordinate efforts across distributed teams and support effective collaboration in global environments • Experience collaborating with globally distributed teams • Familiarity with project management and delivery management tools

🎯 Requirements

• 10+ years of professional experience in delivery management, project management, program management, or related leadership roles • Proven experience leading the delivery of complex software development or technology projects • Strong understanding of software development lifecycles and delivery methodologies • Experience working with Agile, Scrum, Kanban, Waterfall, or hybrid delivery models • Demonstrated ability to manage client relationships and stakeholder expectations effectively • Strong leadership skills with experience coordinating cross-functional teams • Excellent communication, presentation, and negotiation skills • Strong organizational, planning, and prioritization abilities • Experience managing project risks, dependencies, resource planning, and delivery execution • Ability to analyze delivery metrics and drive data-informed decision-making • Experience working with distributed teams and coordinating efforts across multiple regions • Strong problem-solving and decision-making skills in fast-paced environments

🏖️ Benefits

• Mexican law benefits • 15 days of PTO (in year zero, from the first year onwards it is 3 days per year) • 5 days' leave for the death of immediate family members, negotiable • Major Medical Expenses Insurance with coverage for immediate dependents (spouse and children) • Annual performance bonus (≈10% of annualized salary) • Annual salary adjustment • Employee Referral Bonus • Paid Certifications / Courses Coursera License • 5% Savings Fund • 5% Grocery Vouchers