Technical Business Analyst, US/APAC Timezone

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Logo of Kurtosys

Kurtosys

51 - 200 employees

Founded 2002

☁️ SaaS

💸 Finance

🤝 B2B

SaaS • Finance • B2B

Kurtosys is a SaaS provider of digital and reporting solutions for investment managers. Its secure cloud-based platform integrates data and content to automate the production and distribution of investment reports, fund factsheets, investor portals and fund websites, enabling secure, compliant, multi-lingual client experiences and data-driven documents at scale.

📋 Description

• Investigate and resolve client support issues • Analyse and troubleshoot data using SQL • Work with structured data formats such as JSON, XML, CSV, and XLSX • Support reporting production cycles and operational processes • Implement configuration updates and solution enhancements • Collaborate with technical and client-facing teams across regions • Build a deep understanding of Kurtosys products and client environments

🎯 Requirements

• 3–5 years’ experience in a technical support, technical BA, or client-facing technical role • Strong SQL skills and confidence working with data • Exposure to APIs, JSON/XML, or structured data environments • Strong communication and problem-solving ability • A proactive mindset and willingness to learn • Someone who is curious, collaborative, humble, and takes ownership

🏖️ Benefits

• Flexible working hours • Professional development opportunities

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