Inspection Support Specialist

Job not on LinkedIn

🕒 April 28

🌵 Arizona, Florida, +5 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $20 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Land Gorilla

WebsiteLinkedInAll Job Openings

51 - 200 employees

Construction lending should be safe and hassle-free. Land Gorilla protects construction lenders, contractors, and borrowers from the inherent risks associated with traditional construction loan management practices.

📋 Description

• Assigns incoming orders to qualified independent inspection companies. • Monitors the status of orders, taking action as needed with stakeholders to ensure the timely completion of progress inspection orders. • Provides updates to clients and interacts with inspectors, as needed, through order delivery. • Meets quality and service level standards, and productivity targets. • Consistently follows up on issues through resolution to the satisfaction of stakeholders. • Responsible for maintaining a positive client and vendor experience. • Ability to quickly identify and escalate issues when necessary • Use Land Gorilla’s proprietary software to manage steps in the workflow. • Assists with recruiting new inspectors

🎯 Requirements

• Attention to detail • Ability to prioritize and stay organized in a high-volume, fast-paced environment • Natural ability to follow up and persist • Applies good judgement • Exceptional problem-solving skills • Ability to balance demands for speed and quality • Excellent written and verbal communication • Self-motivated, eager to learn • Strong customer service skills • Computer-literate, with an ability to multitask across multiple software applications

🏖️ Benefits

• Health (+Dependent Coverage) • Dental • Vision Insurance Package • 12 Observed Holidays • Paid Time Off: Accrues up to 160 hours/ 20 days • Paid Sick Leave: 40 hours • 2 Floating Holidays • Paid Family Leave • 401(k) and Company Matching • Employee Assistance Programs (EAPs) for Mental Health, Financial Planning, Crisis Intervention