Sales Administrator

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🕒 July 24

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London & Zurich

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

London & Zurich is a Direct Debit provider that specializes in offering Direct Debit and Card Payment collection solutions to a variety of companies, from small businesses to large corporations. With over 15 years of experience in the financial services industry, their online systems are designed to make payment collections more efficient, secure, and user-friendly. They provide fully secure and cloud-based services that reduce the administrative burdens associated with traditional payment methods.

📋 Description

• Provide day to day administrative support to two sales teams, balancing priorities and responding promptly to team requirements • Act as a key point of contact for customer enquiries by phone and email, ensuring messages and requests are handled professionally and directed to the right person where needed • Prepare and process contracts, customer documents and related paperwork accurately and within agreed timescales • Maintain accurate customer, prospect and opportunity records in the CRM system, ensuring information is complete, up to date and easy for both teams to access • Coordinate with internal departments such as finance, operations, marketing, customer service and logistics to resolve queries and support smooth order fulfilment • Assist with customer onboarding, account updates and after-sales administration to help maintain high levels of customer satisfaction

🎯 Requirements

• Previous experience in sales administration, sales support, customer service or a similar administrative role • Strong organisational skills with the ability to prioritise workload across multiple stakeholders • Excellent written and verbal communication skills, with a professional telephone and email manner • High attention to detail and confidence working with customer data, pricing, orders and documents • Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel • Ability to work calmly under pressure and meet deadlines in a busy sales environment • Customer-focused approach with a helpful, proactive and solutions-oriented attitude • Confident working with numbers, data and reports, comfortable analysing and interpreting commercial metrics (preferred) • Experience in CRM systems administration, ideally with Microsoft Dynamics and/or HubSpot (preferred) • Ability to customise and optimise CRM workflows to support multiple teams and brands (preferred)

🏖️ Benefits

• 25 days annual leave plus a day for your birthday or significant celebration • Private Health Insurance • Life Assurance at 4x base salary • Enhanced company pension contribution • Personal Travel Insurance • Access to Benefiz benefits platform and a range of opt-in benefits • Electric/Hybrid Vehicle scheme and Cycle to Work scheme • 10-day rolling sick plan including extended illness pay • EAP and Mental Health First Aider support