Senior Project Manager

🔥 14 hours ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LanguageLine Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1987

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.

📋 Description

• Develop localization solutions and workflows • Ensure timely and accurate completion of projects • Work closely with Client Managers to maximize revenue opportunities • Build and maintain long-term relationships with clients • Mentor and supervise Project Managers and Project Coordinators • Serve as a primary point of contact for clients • Identify new business opportunities from existing clients and communicate them to Sales • Develop and execute solutions for current and prospective clients • Support Sales in closing new business opportunities • Resolve client issues and maintain close client contact • Recommend process, procedure, and service improvements • Develop project schedules and maintain communication lines • Maintain and update WorkFront, LLTS Wiki, and other databases with client communications • Represent LanguageLine at trade shows, expositions, and conferences when necessary • Conduct visits to current and prospective clients • Participate in cross-functional process and quality improvement teams • Arrange and assign linguists for projects • Manage linguist and contractor relationships and delivery timelines • Monitor quality control procedures • Track projects and report status and key issues to Account Executives • Ensure projects are delivered on time, within budget, and to required quality standards • Communicate with clients about project activity, change orders, and status • Authorize and sign off on projects delivered to clients • Provide training and consulting to Project Managers • Participate as a consultant in systems development activities • Perform other duties assigned by company leadership

🎯 Requirements

• Knowledge of MS Word suite (Word, Excel, PPT, Outlook) • Thorough knowledge of project management fundamentals as they apply to the localization industry • Exceptional attention to detail, organizational skills, and ability to multi-task • Excellent oral and written communication skills • Excellent interpersonal skills • Foreign language skills a plus • A minimum of a Bachelor's degree or equivalent experience • Hands-on knowledge of database functions and concepts • Ability to work independently and be resourceful • Proven organizational and communication skills • For U.S. Positions: Candidates must be authorized to work in the US without the need for visa sponsorship

🏖️ Benefits

• Reasonable accommodations throughout the application and employment process • Equal opportunity and nondiscrimination protections • Priority referrals for protected veterans through appropriate employment service delivery systems

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