Account Management Associate

🕒 February 22

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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LATICRETE International

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

Construction • Manufacturing

LATICRETE International is a global company specializing in the production of high-performance building solutions, specifically catered to tile and stone installation systems, substrate preparation, and a wide range of waterproofing and construction solutions. The company provides various products including adhesives, mortars, grouts, caulks, sealants, air barrier systems, and resinous coatings, as well as innovative solutions like radiant floor heating systems. LATICRETE serves multiple sectors including commercial, residential, and infrastructure projects. It also offers technical support and training to contractors and installers through its continuing education programs and comprehensive online tools. With a commitment to sustainability and quality, LATICRETE continues to develop innovative products, ensuring they meet the needs of their diverse clientele.

📋 Description

• Introduce, demonstrate and promote all current and new products to Floor & Decor store associates and end users including, but not limited to, contractor days and commercial events. • Maximize market penetration in assigned territories. • Effectiveness to be measured using Floor & Decor Penetration Metric (improved sales of setting materials per square foot compared to square foot sales of tile and stone). • Evaluating competitive situations, coordination of intelligence gathering and implementing appropriate tactics as required. • Submit quarterly report summarizing LATICRETE performance, Retail Ambassador experiences, findings, insights, successes, and failures, etc. • Educate Floor & Decor store level staff (including Flooring Specialists, Contractor Sales and Commercial staff) and encourage them to promote Laticrete products when communicating with contractors and other customers in the store and out in the field. • Assist Technical Services on claim inspections and gathering of necessary information as needed. • Assist Floor & Decor PSA associates in maintaining Plan-O-Gram integrity at the store level. • Assist Floor & Decor PSA associates in maintaining necessary POP material in the stores. • Performs other directly related appropriate duties and assumes accountabilities as apparent or as delegated, including mutually agreed upon objectives.

🎯 Requirements

• 0-2 years of experience in a client relationship management role. • Strong customer focus experience required. • Prior experience working in a home center environment preferred. • Ability to do presentations to large groups. • Valid driver’s license, current automobile insurance and a good driving record. • Physical strength to lift and carry 50 pounds. • High level of self motivation. • Strong organizational skills. • Creative thinking. • Strong written communication skills. • Basic computer skills with Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook). • Spanish language proficiency (written and verbal) highly preferred. • Team cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers.

🏖️ Benefits

• Medical • Dental • Vision • 401k • Tuition reimbursement • 12 paid holidays in addition to paid vacation and sick time • Flexible spending • Life Insurance, AD&D and Supplemental Insurance