Manager Service Portfolio – Commercial

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Lawo

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1970

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Lawo is a global leader in broadcast and media production technology that designs and sells professional audio, video and control systems for live production, OB/mobile trucks, studios, radio and IP-based broadcast infrastructures. The company provides high-end hardware (audio consoles like the mc² series, I/O, routing and conversion platforms such as . edge and Power Core) and a modular software ecosystem (HOME Apps platform, virtual DSPs, virtual mixers and workflow apps) that enable IP migration, remote/at-home production and software-defined broadcast facilities. Lawo also offers support services, training (Lawo Academy), rentals and system integration to broadcasters, venues and production companies.

📋 Description

• Drive sustainable, profitable growth of Lawo’s global service and SLA portfolio • Establish services as a core, recurring revenue stream of the business • Build scalable, customer-centric offerings with clear and differentiated value propositions • Strengthen long-term customer value and retention through compelling service models • Full commercial ownership (P&L) of the service and SLA business • Define and execute the global service strategy and portfolio roadmap • Develop pricing, packaging, and contract models aligned with market needs • Lead go-to-market activities in close collaboration with Sales and Marketing • Enable sales teams and actively support complex deals and customer negotiations • Collaborate closely with Operations, Product, Finance, and Legal to ensure execution • Define, track, and continuously optimize key KPIs (e.g. revenue, margin, renewals, upsell)

🎯 Requirements

• Strong experience in commercial roles related to services, SLAs, or recurring revenue models • Background in a technical B2B environment (e.g. broadcast, media tech, or similar industries) • Solid understanding of pricing, business cases, and contract structures • Strategic thinker with a pragmatic, hands-on execution mindset • Confident communicator able to align stakeholders across functions and regions • Comfortable operating in a matrix organization and driving outcomes without direct authority • Analytical, structured, and strongly results-oriented • Entrepreneurial mindset with the ambition to build and scale new business • Willingness to travel internationally up to 30–50% of the time to support business needs and collaborate across global locations.

🏖️ Benefits

• Flexible working hours and home office days • Attractive salary with additional benefits • Company pension scheme • Language courses and other training opportunities • Employee Events • E-Bike Leasing