Account Manager, Customer Success

🔥 2 hours ago

🏄 California, Colorado, +6 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🎰 Nevada – Remote 🗽 New York – Remote 🦀 Maryland – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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LeadVenture™

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

B2B • Automotive • SaaS

LeadVenture™ is a company that provides a range of technology platforms and digital tools designed to enhance the success of dealerships. Their services cater to over 40,000 dealers in industries such as powersports, marine, RV, trailer, outdoor power equipment, agriculture, heavy equipment, heavy truck, tire, service, and non-franchise auto dealerships. LeadVenture offers solutions including customizable websites, inventory and lead management, and automated email marketing to drive sales. Additionally, they connect OEMs with dealers to enhance brand presence and facilitate seamless transactions. Their mission focuses on fueling dealer growth through advanced digital tools and integrations.

📋 Description

• Develop professional relationships with our clients • Guide clients through increasing their dealership's online presence • Responsible for maintaining customer relationships and selling additional services • Communicate effectively about services and their value • Comfortable using different tools and interpreting data • Perform Monthly Reporting Calls with Clients • Promote and Sell Additional Marketing and Addon Website Services • Assess and monitor website and marketing services for quality standards • Facilitate a seamless client onboarding process • Handle incoming customer comments and follow up for resolution • Keep records of customer interactions and process accounts • Identify retention risks and work proactively to eliminate them • Participate in educational opportunities to update job knowledge.

🎯 Requirements

• 2+ years of Customer Service experience • 1+ year of Digital Marketing experience preferred • Experience working with a CRM preferred • Excellent Time management and Organizational skills • Strong Communication and Interpersonal Skills • Adaptable, Energetic, Team-Player Attitude • Ability to type 45 wpm • Ability to multitask efficiently • Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps • Strong technical aptitude and ability to learn quickly.

🏖️ Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. • Compliance with applicable state and local laws governing nondiscrimination in employment. • Prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.