Account Manager

🔥 1 hour ago

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LEARFIELD

1001 - 5000 employees

⚽ Sports

📱 Media

Sports • Media • Marketing

LEARFIELD is a leading company in the college sports and live events industry, specializing in connecting brands and collegiate athletics with fans. They offer a wide range of solutions including sponsorship, ticketing, licensing, digital marketing, and publishing. LEARFIELD engages over 150 million fans across the United States, leveraging media, technology, and data to create value for university partners and venues. Their services also include developing NIL (Name, Image, Likeness) opportunities, strategic multimedia rights, and enhancing fan experiences through exclusive content and merchandise. With a strong focus on diversity and inclusion, LEARFIELD is a key player in the sports industry, working with schools, venues, and brands to maximize their reach and engagement.

📋 Description

• Operate as a trusted advisor and subject matter expert to clients • Leverage deep expertise in Paciolan products and services to deliver exceptional outcomes • Partner and consult closely with clients to plan, configure, and optimize their use of the platform • Collaborate cross-functionally to identify opportunities that enhance operational efficiency and drive incremental revenue growth • Build, manage, and maintain events within the Paciolan platform • Consult with clients on platform functionality and industry best practices • Communicate custom eCommerce requests and requirements with development teams • Deliver exceptional client service while identifying opportunities to drive incremental revenue • Assist with planning, implementation, training, and ongoing management of new and existing client services and third-party integrations • Participate in after-hours and weekend on-call rotations supporting clients and internal teams • Contribute positively to team culture and collaboration • Assist in the development of operating policies and procedures

🎯 Requirements

• 4+ years of progressive experience within the ticketing or live events industry • Strong interpersonal skills with the ability to influence outcomes and maintain momentum across projects • Demonstrated ability to operate in a consultative capacity, influencing client decisions while maintaining trust and credibility • Demonstrated organizational and prioritization skills, with the ability to manage multiple, concurrent initiatives with precision and attention to detail • Problem-solving, and critical thinking capabilities, with the ability to navigate ambiguity and develop effective solutions • Excellent verbal and written communication skills, with the ability to convey complex concepts to diverse audiences • Willingness and ability to travel overnight to support client needs

🏖️ Benefits

• Medical • Dental • Vision • Health Savings Account • Life Insurance and Other Insurance Plans • Flexible Paid Time Off (minimum 10+ days annually) • Parental Leave • 20 Paid Holidays • 401(k) + Match • Short/Long Term Disability

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