Wholesale Operations Associate

🕒 5 days ago

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Logo of Ledger

Ledger

WebsiteLinkedIn

501 - 1000 employees

Founded 2014

Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 15% of the world’s crypto assets are secured through Ledger Nanos. Headquartered in Paris and Vierzon, with offices in London, New York and Singapore, Ledger has a team of more than 900 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 4 millions units already sold in 180 countries.

📋 Description

‱ Play an active role in the team's AI and automation rebuild - using the tools being developed, sharing honest feedback, and bringing ideas to push things forward ‱ Approach operational problems with an AI-first mindset. Ask how the work should be done now, not how to automate how it used to be done ‱ Work closely with the other sales operations team members, sharing knowledge and improving processes together ‱ Own the end-to-end operational journey for our distributor partners, from onboarding and qualification through invoicing, shipment, and delivery ‱ Coordinate with internal teams across accounting, production, shipping, logistics, and legal

🎯 Requirements

‱ Someone organized and detail-oriented, with full ownership of operational work from start to finish ‱ A genuine curiosity about AI and an instinct to question how things are currently done ‱ A drive to remove manual and repetitive work from your day ‱ An open, direct communicator. You share ideas, raise issues, and give honest feedback ‱ Comfortable in a fast-moving environment. When something doesn't work, you treat it as useful information ‱ Fluency in English and one other language (ideally Spanish, German, Mandarin, Japanese, Korean or Vietnamese) ‱ Daily use of AI tools in your current work beyond chatbots, such as automation flows, agentic tools, or the Gemini suite ‱ French language skills are a plus

đŸ–ïž Benefits

‱ Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week ‱ Health & Wellness support - Health and Life Insurance. ‱ Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work. ‱ Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation. ‱ Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.

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