Sales Development Representative – B2B SaaS

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🕒 December 9, 2025

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LevelUp - WordPress Technical Support & Outsourcing

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🧘 Wellness

SaaS • B2B • Wellness

LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.

📋 Description

• Reach out to inbound leads from English-speaking markets via phone, email, and LinkedIn. • Qualify leads against the Ideal Customer Profile (ICP) and basic business needs. • Understand and apply regional differences in the software when speaking with prospects. • Use discovery questions to confirm pain points, fit, and level of interest. • Book qualified meetings for sales executives and manage calendar invites. • Execute directed outbound campaigns (email, call, sequences) to target accounts and contact lists. • Maintain accurate and up-to-date records in the CRM (e.g. lead status, notes, follow-up tasks). • Follow approved scripts, email templates, and objection-handling guidelines. • Meet or exceed monthly targets for: • Qualified meetings booked (e.g. 20 per month) • Activity volumes (calls, emails, InMails) • Collaborate with the sales and marketing teams to provide feedback on lead quality, messaging, and common objections.

🎯 Requirements

• 2+ years experience in an SDR, inside sales, appointment-setting, or similar role (B2B SaaS preferred) • Advanced proficiency or first language speaker (native) in English • Excellent spoken and written communication • Confident phone presence and strong email-writing skills • Comfortable working with CRMs and sales tools (e.g. Salesforce, HubSpot, Pipedrive, Outreach, Salesloft, Apollo, or similar) • Able to quickly understand and explain key product features and regional differences • Strong attention to detail when logging activities and updating records • Self-motivated, target-driven, and comfortable working in a metrics-based environment • Reliable internet connection and suitable home-working environment for making calls • Nice to have: proficiency in Dutch or German