Social Media Manager

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LevelUp - WordPress Technical Support & Outsourcing

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🧘 Wellness

SaaS • B2B • Wellness

LevelUp is a company specializing in WordPress technical support and outsourcing services. Founded in 2017, LevelUp provides a range of services aimed at helping WordPress businesses succeed, including technical support and maintenance plans for WordPress sites, one-time fix services, and managed customer support for WordPress theme and plugin developers. They also offer white-label support packages for WordPress design agencies and assistance in building offshore teams to handle WordPress support and development. With a focus on reducing operational overheads, LevelUp helps businesses outsource their technical support needs, offering specialized talent to handle WordPress-related challenges efficiently. The company is based in the UK with a support office in Manila, Philippines.

📋 Description

• Develop, implement, and manage social media strategies across multiple client accounts to increase brand awareness, drive website traffic, and generate leads. • Create, curate, and schedule engaging content (images, videos, and copy) tailored to each platform, including TikTok, Facebook, Instagram, X, LinkedIn, and YouTube. • Monitor social media channels for trends, audience insights, and user engagement to continuously optimize content and strategy. • Engage with other social media users, potential customers, and industry professionals on behalf of clients to build community and brand presence. • Analyze social media performance metrics and prepare detailed reports with actionable insights, tracking website traffic, engagement, lead generation, and other KPIs. • Manage social media advertising campaigns, including budget oversight, A/B testing, and performance tracking. • Stay updated on emerging social media tools, trends, and best practices to ensure strategies remain current and effective. • Collaborate with internal marketing, sales, and technical teams to ensure a cohesive and impactful digital voice.

🎯 Requirements

• A minimum of 4 years of proven experience as a Social Media Manager or in a similar role, managing multiple accounts. • Experience working in a fast-paced startup environment. • A strong portfolio of work demonstrating successful social media campaigns and content creation. • Demonstrated experience with paid social advertising strategies and campaign management. • Strong understanding of social media platforms and best practices (TikTok, Facebook, Instagram, X, LinkedIn, and YouTube). • Proficient in social media management tools (nice to have only but not required: Hootsuite). • Stay updated on emerging social media tools, trends, and best practices to ensure strategies remain current and effective. • Excellent writing, editing, and visual storytelling skills with a keen eye for aesthetics and compelling copy. • Proven ability to translate complex B2B technology concepts into engaging social media narratives. • Strong analytical skills with the ability to analyze data and translate insights into effective strategies. • Excellent organizational and time management skills, with the ability to multitask and meet deadlines. • Ability to work independently and as a collaborative member of a team.

🏖️ Benefits

• HMO and Government Mandated Benefits