Strategic Account Manager

🔥 8 minutes ago

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Logo of LGC

LGC

1001 - 5000 employees

Founded 1842

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

LGC is a global leader in life science tools, partnering with customers to provide innovative solutions for some of the world's most complex challenges. The company specializes in diagnostics and genomics, offering products and services that improve the safety of food, medicines, and the environment. LGC's expertise extends to nucleic acid therapeutics, biosearch technologies, and reference standards, supporting accurate diagnostics and safety compliance. Their commitment to science and public health is evident in their response to global pandemics and contribution to conservation efforts using genotyping technologies. By collaborating with end-user labs, biopharma, and academic institutions, LGC continues to advance precision medicine and enhance global health standards through research, proficiency testing, and the development of new technologies.

📋 Description

• Own and grow a portfolio of high-value government accounts, developing multi-year account strategies that drive profitable, sustainable growth. • Hold responsibility for revenue, margin performance, and commercial outcomes across a multi-million dollar government portfolio. • Take commercial ownership through pricing strategy, contract negotiation, and long-term agreements, ensuring value-based outcomes, margin protection, and aligned commercial terms. • Leverage customer, market, and competitive insights to identify portfolio expansion opportunities and inform government strategy. • Build and maintain trusted, senior-level customer relationships and act as a strategic partner shaping government program roadmaps, supply strategies, and long-term collaboration models. • Translate complex customer requirements into scalable government programs, coordinating cross-functional teams to deliver compliant, on-time, and high-quality outcomes. • Influence internal teams and priorities across manufacturing, quality, regulatory, supply chain, and product management to support strategic customer commitments. • Provide senior-level oversight of demand forecasting, supply continuity, and lead proactive risk mitigation strategies including dual sourcing, capacity planning, and regulatory/change control management for critical government programs. • Utilize business tools (SFDC) to maintain accurate records of sales activities, including customer interactions, sales pipeline, and revenue forecasts. • Prepare updates for management such as Quarterly Business Reviews (QBRs) and Joint Business Planning Reviews (PBP), highlighting key performance metrics and achievements on a routine (weekly, monthly) basis.

🎯 Requirements

• B.S. in chemistry, physics, biochemistry, biology, or an equivalent scientific discipline. • At least 5 years’ experience in selling technical products used in research laboratories. • Prior strategic account management experience dealing with centralized or global procurement organizations is strongly preferred. • Deep understanding of global Analytical Instrument market and key laboratory workflows. • Outstanding commercial awareness and planning abilities, with a proven track record meeting and exceeding sales targets. • Demonstrated success navigating long sales cycles, complex stakeholder environments, and multi‑year contract negotiations. • Ability to develop and execute multi-year strategies for complex, high value private label accounts that drive profitable, long-term growth. • Deep acumen and understanding of private label economics, including pricing, margin drivers, volume commitments, and long-term contract structures. • Experience with customer relationship management platforms, such as Salesforce.com (SFDC). • English fluency, with fluency or proficiency in other languages as a significant advantage. • Willing to travel within Americas region and other global locations as required.

🏖️ Benefits

• Competitive compensation with strong bonus program • Comprehensive medical, dental, and vision benefits for employees and dependents • FSA/HSA Pre-tax savings plans for health care, childcare, and elder care • Deductible Buffer Insurance and Critical Illness Insurance • 401(k) retirement plan with matching employer contribution • Company-paid short- and long- term disability, life insurance, and employee assistance program • Flexible work options • Pet Insurance for our furry friends • Enhanced Parental leave of 8 additional weeks • PTO that begins immediately • Town Hall monthly meeting onsite/virtual • Cheer program where employees are recognized for outstanding work • Company wide social events, frequent catered lunches and much more!

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