Procurement Customer Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🌐 Philippines, Nigeria – Remote

🇵🇭 Philippines – Remote 🇳🇬 Nigeria – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Limitlessli

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Limitlessli is a company that specializes in providing offsite staffing solutions for healthcare facilities. They offer customized staffing services for clinical and non-clinical roles, aiming to reduce operational costs and enhance efficiency. With a focus on remote staffing, Limitlessli supports healthcare operations by ensuring compliance with CMS, DOH, and other regulatory agencies through their Active Review Protocols (ARPs™). They provide MDS consulting services and cater to a wide array of healthcare settings including skilled nursing facilities, home healthcare, urgent care centers, and telehealth, among others. Their solutions are designed to increase ROI, offer scalable staffing options, and minimize stress for their clients.

📋 Description

• Provide exceptional customer service and maintain positive, professional customer relationships • Answer incoming calls and assist customers with questions, concerns, and requests • Respond to customer service calls and email inquiries • Provide accurate information about products, services, pricing, and order status • Process, place, and approve customer orders according to established procedures • Communicate with Management regarding orders requiring review or approval • Review over- or under-budget orders and communicate concerns to Management • Follow up on missing or incomplete orders and ensure processing before deadlines • Coordinate with vendors regarding orders, products, pricing, availability, and customer needs • Maintain accurate records of customer and vendor interactions, orders, and documentation • Prepare and run reports as requested by Management • Research and resolve customer questions, concerns, and complaints • Escalate issues to Management when additional approval or assistance is required • Maintain confidentiality of customer, vendor, and company information • Follow company policies, procedures, and customer service standards • Perform other duties assigned by the Manager

🎯 Requirements

• Strong work ethic with a proactive approach to completing responsibilities • Excellent verbal and written communication skills, including active listening • Strong customer service skills with a personable, professional, and positive attitude • Effective organizational and time-management skills with the ability to prioritize, multitask, and meet deadlines • Strong attention to detail and accuracy • Ability to work independently while also demonstrating strong teamwork and collaboration • Good computer skills, including the ability to use word processing, spreadsheets, email, and presentation software • Ability to learn and navigate company systems and software • Basic computer troubleshooting skills • Strong problem-solving and decision-making skills • Ability to communicate effectively with customers, vendors, Management, and other team members • Ability to remain professional and solution-focused when handling customer concerns or complaints • Must have a reliable computer and noise-cancelling headset • Must have a second monitor • Must have a stable internet connection and backup internet connection • Ability to work Monday to Friday, 08:30 AM to 05:30 PM US Eastern Standard Time (EST)

🏖️ Benefits

• Remote work from home • Flexible remote working environment • Collaboration with an international team • Reliable computer and noise-cancelling headset required • Second monitor for enhanced productivity • Stable internet connection • Backup internet connection