Systems Operations Analyst

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Limitlessli

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🎯 Recruiter

☁️ SaaS

Healthcare Insurance • Recruitment • SaaS

Limitlessli is a company that specializes in providing offsite staffing solutions for healthcare facilities. They offer customized staffing services for clinical and non-clinical roles, aiming to reduce operational costs and enhance efficiency. With a focus on remote staffing, Limitlessli supports healthcare operations by ensuring compliance with CMS, DOH, and other regulatory agencies through their Active Review Protocols (ARPs™). They provide MDS consulting services and cater to a wide array of healthcare settings including skilled nursing facilities, home healthcare, urgent care centers, and telehealth, among others. Their solutions are designed to increase ROI, offer scalable staffing options, and minimize stress for their clients.

📋 Description

• Provide critical technical support in maintaining and improving business systems and operational workflows • Troubleshoot system issues, resolving backend errors • Ensure the accuracy and integrity of data across multiple platforms • Investigate and resolve system errors and operational issues • Troubleshoot backend processes and integrations between systems • Work with APIs, data mappings, and system workflows • Identify root causes of recurring technical or operational problems • Coordinate with software vendors and internal teams to resolve issues • Clean up and validate operational data • Reconcile reports across systems to identify discrepancies • Analyze inconsistencies and recommend corrective actions • Lead or support projects from initiation through completion, managing timelines, priorities, and stakeholder communication • Support implementation and improvement projects • Assist with testing system updates and workflow changes • Document processes, findings, and resolutions clearly • Follow up consistently to ensure issues are fully resolved • Communicate effectively with both technical and non-technical users • Provide clear updates and status tracking on issues/projects • Work collaboratively across departments • Perform other duties as assigned.

🎯 Requirements

• Ability to exemplify the Highview core values such as Collaboration, Excellence, Integrity, Empowerment and Responsiveness • Experience working with APIs and system integrations • Ability to troubleshoot backend/system issues • Experience with Microsoft-based environments and business applications • Strong Excel skills • Data reconciliation and cleanup experience • Understanding of relational data and workflows • Project management experience, including planning, tracking, and seeing initiatives through to completion • Strong analytical and problem-solving skills • Excellent follow-up and accountability • Organized and detail-oriented, with the ability to manage multiple projects/issues simultaneously • Able to investigate independently and escalate appropriately • Strong English comprehension and written/verbal communication skills • Ability to maintain confidentiality of conversations, data records, files, and other vital information

🏖️ Benefits

• Flexibility of working from home • Collaboration with an international team