Central Intake & Case Management Coordinator

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🔥 3 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $25 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Intake Coordinator

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Lionstone Healthcare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏠 Real Estate

Healthcare • Real Estate

Lionstone Healthcare is a healthcare management company that oversees a growing network of assisted living and skilled nursing facilities across several states. The organization focuses on improving resident care through operational leadership, regulatory compliance, clinical integration, admissions and marketing, facility modernization, and hands-on collaboration with state health departments. Lionstone emphasizes leadership-driven culture, streamlined operations, and continuous quality improvement to boost occupancy and clinical outcomes; it is headquartered in Mayfield Heights, Ohio.

📋 Description

• Receive, review, and process referrals. • Monitor referral activity for assigned facilities. • Maintain referral tracking systems and databases. • Ensure timely response to referral opportunities. • Coordinate all aspects of intake from referral through admission. • Review clinical, financial, and insurance information. • Verify referral documentation requirements. • Support timely admission decisions. • Review referrals for appropriate level of care. • Collaborate with facility clinical teams regarding admission suitability. • Support continuity of care throughout transitions. • Support transition-of-care initiatives. • Communicate with families and responsible parties. • Support readmission reduction initiatives. • Assist facilities in achieving census goals. • Monitor admission activity and conversion rates. • Verify payer source information. • Coordinate authorization requirements and approvals. • Provide exceptional customer service. • Maintain positive relationships with hospitals and community partners. • Collaborate with admissions, clinical, business office and operations personnel. • Promote teamwork and collaboration. • Maintain referral tracking reports and admission metrics. • Monitor referral conversion rates and outcomes. • Ensure compliance with federal, state and company policies. • Comply with HIPAA requirements. • Protect resident confidentiality and privacy. • Respect resident rights, dignity and personal choice.

🎯 Requirements

• Associate's Degree required; Bachelor's Degree preferred. • Healthcare admissions, case management, discharge planning or long-term care experience preferred. • Understanding of Medicare, Medicaid and Managed Care processes. • Strong organizational, communication and problem-solving skills.