Director, Revenue Operations

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November 5

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Litify

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Legal • SaaS • Artificial Intelligence

Litify is a leading provider of an all-in-one legal platform designed to empower law firms and in-house legal teams to achieve higher performance through standardization, analytics, and continuous improvement. Utilizing secure, cloud-based technology and innovative artificial intelligence, Litify streamlines legal operations, enhancing efficiency, case management, and document handling. The platform supports numerous legal practice areas, including personal injury, insurance defense, immigration, and claims litigation. Litify offers services like guided implementation, personalized configuration, and responsive technical support to drive lasting business improvements in the legal industry.

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

💰 $50M Series A on 2019-06

📋 Description

• Partner with the SVP of Sales and executive leadership to define and execute a data-driven revenue strategy aligned with company goals. • Design, document, and optimize revenue processes across the customer lifecycle, from lead generation to renewal and expansion. • Own and enhance the GTM tech stack to ensure data integrity, scalability, and team productivity. • Extensive hands-on experience with Salesforce CPQ, including configuration, pricing rules, product setup, and system administration to ensure seamless sales operations. • Build and maintain accurate forecasting models; collaborate with Finance to report on key revenue metrics and performance trends. • Develop and maintain dashboards and KPIs that provide clear visibility into pipeline health, conversion rates, and customer lifecycle performance. • Partner cross-functionally with Marketing, Sales, Customer Success, Product, and Finance to align on targets, handoffs, and incentive structures. • Build, mentor, and lead a high-performing Revenue Operations team that scales with company growth. • Analyze historical performance, market potential, and account data to inform territory design, segmentation, and coverage models. • Collaborate with Sales Leadership, Strategy, and Finance to align territories and headcount plans with business objectives. • Support GTM planning cycles by providing data-driven insights, scenario modeling, and performance analysis. • Maintain clean, accurate CRM data (e.g., Salesforce) through process governance and change management. • Monitor and evaluate sales coverage effectiveness, proactively identifying and resolving gaps. • Empower Sales teams with actionable dashboards, reports, and insights that drive execution and accountability. • Partner with Marketing Operations to optimize lead flow, streamline MQL-to-SQL handoffs, and improve conversion efficiency. • Lead special projects such as market expansion, vertical alignment, and sales capacity modeling. • Oversee sales prospecting programs in partnership with Account Executives and SDRs to maximize pipeline generation.

🎯 Requirements

• 8+ years of experience in Revenue Operations, Sales Operations, or a related function. • Proven experience supporting high-growth B2B SaaS or technology companies. • Strong expertise in CRM and marketing automation systems • Deep understanding of revenue analytics, pipeline management, and GTM metrics. • Exceptional communication, leadership, and project management skills. • Analytical mindset with the ability to translate data into actionable insights.

🏖️ Benefits

• bonus • benefits