LittleLives
11 - 50 employees
Founded 2011
π Education
βοΈ SaaS
π€ B2B
π° Angel on 2014-10
Education β’ SaaS β’ B2B
LittleLives is a cloud-based school management platform for early childhood centres and preschools that streamlines daily operations, parent communication, attendance and billing, and staff training. The platform includes modules for secure digital check-in (with health checks), e-portfolios and parent-facing feeds, fee management and invoicing, reporting and analytics, and a talent/learning management system for educators. Trusted by thousands of schools across Southeast Asia, LittleLives aims to reduce administrative workload, improve collaboration between schools and families, and support educator development.
Customer Support Executive, Thai Speaker
π₯ 0 minutes ago
π£οΈπΉπ Thai Required
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LittleLives
11 - 50 employees
Founded 2011
π Education
βοΈ SaaS
π€ B2B
π° Angel on 2014-10
Education β’ SaaS β’ B2B
LittleLives is a cloud-based school management platform for early childhood centres and preschools that streamlines daily operations, parent communication, attendance and billing, and staff training. The platform includes modules for secure digital check-in (with health checks), e-portfolios and parent-facing feeds, fee management and invoicing, reporting and analytics, and a talent/learning management system for educators. Trusted by thousands of schools across Southeast Asia, LittleLives aims to reduce administrative workload, improve collaboration between schools and families, and support educator development.
π Description
β’ Providing the best customer service to users β’ Communicating technical terms in an easy to understand manner β’ Answering to customers technical enquiries via multiple channels β’ Updating the websiteβs Frequently Asked Questions (FAQ) page β’ Gathering feedback from the ground to relay to the team for product enhancements β’ Proposing your own creative projects and taking charge of its growth β’ Staying up to date with the latest product updates, technical knowledge, and industry trends
π― Requirements
β’ Exceptional communications skills in English & Thai β’ Organised and has a knack at keeping things clear and in order β’ You are patient and have imaginative ways to disseminate information to any group β’ You possess an eye for detail and are eager to master intricate systems β’ You are driven and work hard to achieve small successes every single day β’ Experience in the early childhood or enrichment sectors is highly advantageous
ποΈ Benefits
β’ Be exposed to a multinational team and work closely with teammates from offices in Singapore, Malaysia, Vietnam and Thailand β’ Be part of the LittleLives Team that supports your personal and professional growth β’ Enjoy the freedom and independence to kickstart your own initiatives for the betterment of the team and the company β’ An opportunity to collaborate with various teams in the company and learn about the different aspects of running a business
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