Lodgify is a fast-growing SaaS startup focused on building vacation rental software that enables property owners and managers to independently manage and market their business online. We are an international team of more than 170 people and 40 different nationalities in the heart of Barcelona, and we've been featured twice in Wired's 100 Hottest European startups list.

Lodgify

Frontend Engineer

• Participate in the implementation of new features and functionalities into our product, using technologies like TypeScript, React, SWR and styled-components
• Work closely with the product and development team, actively participating in decisions that shape the product, studying technical feasibility with an eye on testing, performance, and quality of the code
• Extend a modern cross-browser compatible application always focusing on the latest Web APIs and features
• Participate in front-end discussions and come up with initiatives to improve our codebase as a whole

Senior Frontend Developer

Sales

• Engaging prospects and showcasing Lodgify's vacation rental SaaS solution
• Hitting sales targets across Latin America and North American countries
• Communicating with pre-qualified leads and demonstrating value
• Identifying customer requirements and positioning Lodgify's products
• Mastering online demos and sealing deals with vacation rental owners
• Playing a pivotal role as a key member in the growth of the sales organization

Sales Specialist (w/ English)

Customer Support

• Provide information and advice users on appropriate action to solve issues
• Respond to incoming requests for assistance via email or telephone
• Ensure nothing but excellent service and a high level of customer satisfaction
• Maintain client relationships through product support over email, phone, and chat
• Troubleshoot technical issues
• Report customer feedback/issues to relevant departments & Follow up

Customer Support Specialist

• Sales Target Mastery: Drive success by hitting sales targets across Latin America and North American countries, managing leads in English
• Engage Pre-Qualified Leads: Communicate with pre-qualified leads evaluating Lodgify for their vacation rental business, understanding their unique needs
• Strategic Product Positioning: Identify customer requirements and position Lodgify’s products and services to not just meet but exceed those needs
• Demonstrate Value: Showcase the exceptional value of Lodgify to their business, generating interest, and effortlessly resolving any queries
• Online Demo Mastery: Master the art of effective online demos, creating a visual narrative that resonates with potential customers
• Sales Closure Excellence: Seal the deal with vacation rental owners who are evaluating Lodgify, turning prospects into delighted customers
• Team Player: Play a pivotal role as a key member in the growth and development of our dynamic sales organization

IT Support

• Provide information and advice to users on our connection types.
• Proactively connect with clients to troubleshoot technical issues.
• Take appropriate action and guide as needed to solve issues.
• Respond to incoming requests for assistance via email/tickets and chats.
• Ensure nothing but excellent service and a high level of customer satisfaction.
• Maintain client relationships through product support over the phone, chat, email, and screen sharing.
• Report customer's feedback/issues to relevant departments & follow up.

Technical Customer Support Specialist (LATAM)

Machine Learning Engineer

Utilize AI for vacation rental improvement, collaborating in a diverse and fast-growing team.

• Utilize Generative AI and ML models in production to enhance vacation rental
• Collaborate with AI group to leverage AI in the company
• Write high-quality production code to optimize system performance
• Work in a multicultural Agile team to develop AI solutions

Senior AI Engineer

• Sales Target Mastery: Drive success by hitting sales targets across the EMEA region.
• Engage Pre-Qualified Leads: Communicate with pre-qualified leads evaluating Lodgify for their vacation rental business, understanding their unique needs.
• Strategic Product Positioning: Identify customer requirements and position Lodgify’s products and services to not just meet but exceed those needs.
• Demonstrate Value: Showcase the exceptional value of Lodgify to their business, generating interest, and effortlessly resolving any queries.
• Online Demo Mastery: Master the art of effective online demos, creating a visual narrative that resonates with potential customers.
• Sales Closure Excellence: Seal the deal with vacation rental owners who are evaluating Lodgify, turning prospects into delighted customers.
• Team Player: Play a pivotal role as a key member in the growth and development of our dynamic sales organization.

Sales Specialist

Backend Engineer

• Skilled and experienced Senior Backend Developer (C#/.NET) role
• Work in an international and rapidly growing company
• Lead the technical excellence of three key projects: Website Builder, Core XP, and Trust
• Write high-quality code with complete test coverage
• Support initial solution design for critical features or complex refactors
• Improve existing code using best practices
• Collaborate in separating features into independent services
• Actively participate in teamwork (Scrum, BE Tribe)
• Drive team’s focus on technical OKRs
• Contribute to elevating the technical knowledge of backend engineers
• Prioritize technical debt and areas of improvement

Senior Backend Developer

• We're looking for a highly skilled Tech-savvy🧑‍💻Customer Support Specialist 🚀to join our team remotely. As a Customer Support Specialist, you'll be responsible for providing technical support to our customers, troubleshooting technical issues, and ensuring excellent service and high customer satisfaction.
• What you will be doing:
  - Providing technical support to customers via email, phone, or chat
  - Troubleshooting complex technical issues related to the Lodgify software
  - Collaborating with our development team to resolve customer issues
  - Identifying and documenting bugs or issues in the Lodgify software
  - Developing technical documentation for internal and external use
  - Ensuring customer satisfaction and timely issue resolution

Remote Jobs at Lodgify

Lodgify

Senior Frontend Developer

Lodgify

Sales Specialist (w/ English)

Lodgify

Customer Support Specialist

Lodgify

Sales Specialist (w/ English)

Lodgify

Technical Customer Support Specialist (LATAM)

Lodgify

Senior AI Engineer

Lodgify

Sales Specialist

Lodgify

Senior Backend Developer

Lodgify

Customer Support Specialist (Fully Remote LATAM team)

Lodgify