Director of Retention – Monetisation

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🕒 May 13

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Lodgify

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

💰 $30M Series B on 2022-11

SaaS • Hospitality

Lodgify is a comprehensive vacation rental property management software company that helps property owners and managers streamline their operations. It offers features such as a reservation system, unified inbox, guest management, task management, automation, reporting and analytics, and owner statements. Lodgify supports integrations with major booking platforms like Airbnb, Booking. com, Vrbo, and Expedia, providing a channel manager to sync calendars, rates, and reservations. It also enables users to create custom websites with a booking widget, supporting platforms like WordPress, Squarespace, Wix, and more. With additional tools like dynamic pricing, a mobile app, and AI-powered automation, Lodgify aims to increase productivity and enhance guest experiences for short-term rental businesses. The company provides free onboarding, personalized support, and a variety of resources to ensure a smooth transition to their platform, appealing to individual hosts, property managers, and various types of accommodations.

📋 Description

• Lead the strategic direction for our Activation and CRM squads. • Build and manage the Retention & Monetization Squad from the ground up. • Architect and ship our monetization experimentation roadmap. • Build a Retention Engine that thinks for itself. • Trigger autonomous interventions and scale pricing experiments at ten times the current industry velocity.

🎯 Requirements

• 8–12 years in Growth, Lifecycle, or Retention within B2B SaaS. You’ve built a lifecycle system from scratch, not just managed an existing one. • Your default mode is to build a prototype, not a slide deck. You get frustrated by slow feedback loops and use AI tools (n8n, Zapier, Claude, etc.) to break them. • Hard Requirement: You haven’t just "used" AI; you have shipped an AI-native automation or workflow that is currently in production. • You understand value metrics, tier design, and willingness-to-pay research. You can talk NRR and LTV with a CFO, and "API architecture" with a CTO. • Expertise in CRM orchestration (HubSpot/Braze), product analytics (Amplitude/Mixpanel), and SQL. You pull your own data; you don’t wait for a ticket. • You understand ICE prioritization, cohort analysis, and statistical significance. You know when a result is a signal and when it’s just noise.

🏖️ Benefits

• Remote Flexibility: The freedom to work from home any day that works for you. • Time to Recharge: 25 working days of paid vacation and Jornada Intensiva in August. • Alan Health Insurance: Premium health, dental, and mental health support via Alan. Pre-existing conditions are covered. • Meal Perk: €150/month allowance on your Alan card + 50% off Ametller Origen prepared dishes at the office. • Tax-Free Savings: Increase your take-home pay by using Flexible Remuneration for extra meal costs (up to €70/mo) and public transport (up to €136/mo). • Home Office Gear: We provide a table, ergonomic chair, and monitor for your home setup. • Language Learning: Free Spanish classes. • Referrals: Cash rewards for bringing in new talent. • Social Life: Daily office breakfast and monthly team events • Dynamic Hub: A high-energy, inclusive environment designed for collaboration and connection with a team that represents over 60 countries.