Account Executive

🕒 April 30

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Lorikeet

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

AI • B2B • Customer Support

Lorikeet is an AI support agent that enhances customer service interactions by seamlessly integrating with a company's existing systems and workflows. It specializes in handling both simple and complex customer queries, allowing it to follow established standard operating procedures (SOPs) just like a human agent. This results in improved response times and customer satisfaction. Lorikeet's technology is designed to provide human-level conversation quality, meeting the demands of varying customer interactions without sacrificing effectiveness.

📋 Description

• Own the full sales cycle for enterprise prospects, from prospecting to closing deals • Develop deep understanding of customer support operations and articulate how Lorikeet's AI can transform them • Partner with our product and implementation teams to ensure smooth customer onboarding • Help establish sales processes, documentation, and best practices as our founding AE (we have an AI-first, next-gen stack that includes Attio as a CRM, Grain for recording and coaching, and Unify, Rox and Clay for account intelligence, planning and prospecting - we’d welcome your input on selecting and building the right stack) • Provide market intelligence and customer feedback to inform product development • Build and nurture relationships with key decision-makers at target accounts • Collaborate with founders to refine our value proposition and sales messaging • Meet and exceed revenue targets through both new customer acquisition and expansion

🎯 Requirements

• Have 5+ years of experience in new business / acquisition enterprise SaaS sales, ideally in B2B software or AI-driven solutions • Have a proven track record of building pipeline and consistently meeting or exceeding sales targets, ideally in an early stage or entrepreneurial setting that involves creating structure and selling innovative products in new markets • Are comfortable with complex, consultative sales cycles and selling to multiple stakeholders • Can effectively communicate technical concepts and ROI to both technical and business audiences • Are naturally curious and enjoy understanding the nuances of customer operations • Are an excellent communicator who can build trust and relationships at all levels • Are excited about AI and its potential to transform how businesses operate (experience with AI tools is a plus)

🏖️ Benefits

• Warm, mature, flexible culture. Low ego, high trust team. No tolerance for ‘talented jerks’. We embrace a) working efficiently, and b) working flexible hours to fit in life priorities outside of work. We’re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reach out - we value user obsession and eagerness to learn over traditional credentials. • High pay, high expectations, high performance. We're building a small, great team. We aim to match unicorn / scale up pay for OTE and offer uncapped commission with aggressive accelerators, as well as an equity stake in the business. Our team gets the same monthly updates we send to our investors because they're investors and owners too. • On the technical cutting edge. With our users we're defining what an AI-first SaaS product looks like. No one has figured out what the UI/UX, capabilities and data models of an AI first company are - it's white space for us to invent. • No nonsense recruitment process. The process is: 1) informal chats with Steve and Jamie to hear our pitch and understand your interests and goals, 2) a two day paid work trial where you come in and ship with us. There's no better way for each of us to figure out if we like working together than to work together!