Junior Manager – Standards & Processes

🕒 February 14

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L'Osteria

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1999

👥 B2C

🛒 Retail

B2C • Retail

L'Osteria is a European Italian restaurant chain specializing in authentic pizza, pasta and other Italian dishes, offering dine-in, take-away and reservation services. The company operates multiple branded locations, runs a franchise program, provides a mobile app, and emphasizes customer experience along with employee training and careers.

📋 Description

• Support in developing, maintaining and scaling our operational restaurant standards internationally — occasionally on-site at our restaurants domestically and abroad • Ensure brand compliance and adherence to local legal and operational requirements • Contribute to the establishment and further development of a unified document and standards management system • Provide conceptual support for training and education measures to sustainably embed the standards • Analyze metrics and feedback to continuously optimize operational processes and standards • Act as an interface for internal and external stakeholders and provide regular reporting to the Head of Standards & Processes

🎯 Requirements

• Degree in Business Administration, Hotel or Hospitality Management, or a comparable qualification • Initial practical experience in a similar role; experience in the hospitality industry is an advantage • Interest in operations, processes, quality and scaling • Strong organizational and communication skills • Willingness to learn and motivation to grow in a dynamic, international environment • Confident user of MS Office • Very good German and English skills

🏖️ Benefits

• Flexible working hours • 30 days of vacation • Hybrid model with office in Munich • Attractive development opportunities in a growing international company • Individual training and professional development opportunities • Health & benefits, mental-health support provided through L’Osteria Cura • Company pension plan & capital-forming benefits • JobRad, employee discounts 🍕 and a dog-friendly office • Autonomy and responsibility from day one