Account Manager, Native or Fluent German

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🕒 May 12

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Lovelifepassport

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Lovelifepassport is a coaching and mentoring company that helps individuals create, launch and scale online businesses while supporting personal growth and location independence. They provide structured online courses, group and 1:1 mentoring (Inner Circle), retreats and live events, a community platform, and marketing/business training focused on turning passions into profitable digital businesses. The company emphasizes mindset work, practical marketing skills, and scalable systems to achieve financial and geographic freedom.

📋 Description

• You prepare client onboarding independently and comprehensively • You confidently guide clients into and through the program and proactively provide relevant resources • You regularly ensure customer satisfaction (e.g., through surveys, check-ins, or updates from the strategy manager) and relay relevant customer feedback and insights to the team • You build and maintain a positive relationship with the client • You collaborate closely with strategy managers and team members to ensure an optimal customer journey • You actively coordinate between the Customer Success and Support teams

🎯 Requirements

• Experience in Customer Success and in managing client relationships • Self-responsibility, reliability, and a structured way of working • Confident use of communication tools for remote work (Slack, Google Meet, Asana, etc.) • Team-player mentality • You embody LLP’s values and vision — both internally and with clients • Initiative — contributing to process and product-related improvements • Resilience and flexibility to act confidently in challenging situations • We require German language skills at a minimum of C1 level

🏖️ Benefits

• Work from anywhere | We are a global remote team that embraces freedom and delivers results. • Individual growth plans | With us you don’t get a job, but a career that challenges you. • High performance through OKRs & KPIs | You are measured by clear goals, not by presence. • Unlimited vacation policy | Full freedom as long as you deliver results. • Exclusive team retreats | We regularly bring the remote team together at inspiring locations. • Top-level workshops & sparring | Direct access to founders with a €35M track record. • Radical team spirit | We celebrate successes, challenge each other, and grow together. • Ownership instead of hierarchy | Your ideas matter more than your title. • Expert access | Regular sessions with international experts on topics like business, travel & living abroad — growth goes beyond work.