Account Manager

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🕒 April 8

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Lovelifepassport

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

📚 Education

👥 B2C

🧘 Wellness

Education • B2C • Wellness

Lovelifepassport is a coaching and mentoring company that helps individuals create, launch and scale online businesses while supporting personal growth and location independence. They provide structured online courses, group and 1:1 mentoring (Inner Circle), retreats and live events, a community platform, and marketing/business training focused on turning passions into profitable digital businesses. The company emphasizes mindset work, practical marketing skills, and scalable systems to achieve financial and geographic freedom.

📋 Description

• You independently prepare and manage customer onboarding end-to-end. • You confidently guide customers into and through the program and proactively provide relevant resources to the customer. • You regularly ensure customer satisfaction (e.g., through surveys, check-ins, or updates from the Strategy Manager) and relay relevant customer feedback and insights to the team. • You build and maintain a positive relationship with the customer. • You maintain close communication with the Strategy Manager and team members to ensure an optimal customer journey. • You actively coordinate between the Customer Success and Support teams.

🎯 Requirements

• Experience in Customer Success and in managing client relationships. • Ownership, reliability, and a structured approach to work. • Confident use of communication tools for remote work (Slack, Google Meet, Asana, etc.). • Team-player mentality. • You live the LLP values and vision — both internally and with customers. • Willingness to take initiative and contribute to process- or product-related improvements. • Resilience and flexibility to act confidently in challenging situations.

🏖️ Benefits

• Work from anywhere | We are a global remote team that values freedom and delivers results. • Individual growth plans | With us you won't get a job, but a career that challenges you. • High performance through OKRs & KPIs | You're measured by clear goals, not by presence. • Unlimited Vacation Policy | Full freedom as long as you deliver results. • Exclusive team retreats | We regularly bring the remote team together at inspiring locations. • Top-level workshops & sparring | Direct access to founders with a €35M track record. • Radical team spirit | We celebrate successes, challenge each other, and grow together. • Ownership instead of hierarchy | Your ideas count more than your title. • Expert access | Regular sessions with international experts on topics like business, travel & living abroad — growth goes beyond work.