Senior Software Implementation Engineer

🕒 April 2

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Lumin Digital

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🤝 B2B

☁️ SaaS

Fintech • B2B • SaaS

Lumin Digital is a company that specializes in providing next-generation digital banking solutions for credit unions and banks. Their platform offers a wide array of services, including retail and commercial banking solutions, digital account opening, and tools to enhance user engagement and operational efficiency. With a focus on innovation and cutting-edge technology, Lumin Digital leverages artificial intelligence and robust security features to offer seamless, cloud-native services with near-perfect uptime. They are known for delivering business growth and cost savings for financial institutions, adapting to new technologies, and offering an enhanced user experience.

📋 Description

• Lead full-cycle technical implementations of the Lumin Digital banking platform for new clients • Serve as the primary technical point of contact for client stakeholders • Implement and configure Lumin Digital’s banking product components according to client specifications • Performing testing and validations of each product feature, third party integrations, and custom solutions implemented during the life cycle of the project • Ensure client expectations are satisfied on the committed deliverables • Manage client environments across staging, pilot and production to support iterative testing and a smooth go-live transition • Conduct working sessions to help clients understand product functionality and to enable client teams to self-manage their application • Develop and document custom solutions and integrations leveraging Lumin Digital’s SDK, APIs and available tooling to meet client-specific requirements • Create and maintain project scope implementation details, data flow documentation, and integration specifications for each implementation • Partner with Product, Engineering, Services, and Support teams to coordinate deliverables, resolve dependencies, and maintain alignment throughout the implementation lifecycle • Communicate implementation status, risks, blockers, and milestones clearly to internal stakeholders, project managers, and client team • Support data conversion and migration efforts associated with Projects • Support load testing efforts and help fine tune any performance issues • Proactively identify technical risks, implementation blockers, and timeline threats • Troubleshoot and resolve technical issues across all phases of implementation • Identify opportunities to improve implementation methodologies, tooling, templates, and reusable components • Collaborate cross-functionally with Engineering, Product, Services, and Support teams • Provide post-launch support and contribute to Tier 2/Tier 3 production support for live clients until the project is handed off to application support • Continuously evaluate and improve implementation processes, reusable templates, and team best practices • Contribute to post-implementation retrospectives to capture lessons learned and drive continuous improvement in the delivery process

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, or a related technical field • 5+ years of experience in software engineering, technical implementation, or systems integration roles • Proven experience in digital banking, FinTech, or other regulated enterprise software environments • Strong hands-on experience with SQL and relational databases for configuration and data migration • Proficiency with JIRA or similar Agile project management tools • Advanced experience implementing or developing digital banking or financial services software products • Experience with SDK or equivalent experience with financial technology platforms • Knowledge of core banking system integrations (e.g., Fiserv, Jack Henry, FIS, Symitar) and standard data exchange formats (JSON, XML, REST, SOAP) • Familiar with cloud-native technologies including AWS, Docker, Kubernetes, and observability tools such as Kibana or Datadog • Understanding of microservices architecture and RESTful API design principles • Working knowledge with relational databases and SQL for data validation, mapping, and troubleshooting • Familiarity with software development practices including version control (Git), CI/CD pipelines, and deployment automation • Excellent verbal and written communication skills; able to translate complex technical concepts for non-technical stakeholders • Proven ability to build strong client relationships and act as a credible technical authority • Collaborative team player who thrives in a fast-paced, cross-functional environment with ambiguity and change • Strong analytical and critical thinking skills with a proactive approach to problem solving • Demonstrated ability to lead, mentor, and influence peers and junior team members

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Minimal travel required