
51 - 200 employees
Magic is a frictionless way to plug in thoroughly vetted, cost-effective remote workers, to help scale your key business functions. Through a combination of automation and active work, we tap into our network of vetted remote workers who handle tasks from virtual assistance and customer service to sales lead generation and scheduling across various team members—like magic.
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51 - 200 employees
Magic is a frictionless way to plug in thoroughly vetted, cost-effective remote workers, to help scale your key business functions. Through a combination of automation and active work, we tap into our network of vetted remote workers who handle tasks from virtual assistance and customer service to sales lead generation and scheduling across various team members—like magic.
• Prepare and send accurate invoices and monthly billing statements. • Post cash receipts, record customer payments in Sage 100, and code credit card statements when needed. • Maintain aging schedules, reconcile revenue and customer accounts, and keep AR records up to date. • Monitor overdue balances and execute professional, timely follow-ups via email and phone. • Research and resolve disputes, short-pays, and invoice discrepancies with support from the Collections Manager and internal teams. • Communicate clearly and professionally with customers regarding balances, payments, and billing questions. • Produce AR and customer account reports, including aging, unapplied cash, and reconciliation summaries. • Maintain accurate customer master data (names, addresses, mergers, mailing attention changes). • Ensure documentation and records are audit-ready and aligned with internal controls. • Manage executive calendars, schedule meetings, coordinate travel, and organize inboxes. • Prepare correspondence, reports, presentations, agendas, take meeting minutes, and follow up on action items. • Handle sensitive financial and executive information with discretion and confidentiality. • Partner with internal teams and the Collections Manager to streamline AR workflows in Sage 100. • Identify gaps in billing, payment posting, and collections processes and propose improvements. • Contribute to SOP updates and help maintain consistent service levels.
• 4+ years in Accounts Receivable or strong hands-on AR experience within an accounting/bookkeeping role. • 1+ years of hands-on experience in Sage 100 (2+ years strongly preferred). • Excellent verbal and written English communication for professional, customer-facing collections and dispute resolution. • Proficiency with Microsoft Excel and Outlook; comfort with ERP/accounting systems. • Demonstrated executive administrative support experience (calendars, meetings, travel, agendas/minutes).
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