Production Manager, Tools

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Maleda Tech

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Maleda Tech is a global contingent workforce solutions provider offering Employer of Record (EOR) services, Managed Service Provider (MSP) programs, Vendor Management System (VMS) implementation, staff augmentation, recruiting, strategic sourcing, tail spend management, and legal/contract operations. They position themselves as a personalized, boutique partner focused on risk compliance and efficient hiring, with an emphasis on diversity (committed to recruiting at least 85% of employees from diverse backgrounds). The company also runs immersive training and mentorship programs to build candidate pipelines and has operations in the Bay Area (California, US) and Addis Ababa (Ethiopia).

📋 Description

• Own the production queue end to end: intake, prioritization, assignment, build, QA, and launch of campaigns across email, push, SMS, in-app, landing pages, and emerging channels • Lead a 15-minute daily stand-up to prioritize the day's work and direct the workload of two production developers • Serve as liaison between campaign stakeholders and the production team, translating ambiguous requests into clear, actionable production briefs • Perform hands-on campaign production, including building audiences with SQL, building content, assembling multi-step journeys, and QA • Set and enforce quality standards covering content accuracy, rendering, audience logic, suppression rules, and targeting • Apply privacy and compliance rules (GDPR, CAN-SPAM, opt-in/opt-out preferences) to every send as the final gate before launch • Forecast capacity, estimate level of effort, set realistic timelines with stakeholders, and prevent bottlenecks before they back up the queue • Own the marketing automation platform: maintain templates and shared infrastructure, document best practices, and educate cross-functional partners on what the tools can do • Advise stakeholders on campaign strategy and channel recommendations, suggesting more efficient or effective approaches where appropriate

🎯 Requirements

• 8+ years of experience in marketing operations, campaign production, or digital communications, including experience leading campaigns or production workflows in a high-volume, short-timeline environment • Hands-on experience with enterprise marketing automation platforms such as Eloqua, Salesforce Marketing Cloud, or Braze (experience with only entry-level tools like Mailchimp will not qualify) • Working knowledge of SQL: able to read queries, understand joins and logic, edit templates, and catch errors (building from scratch is not required) • Solid understanding of GDPR, CAN-SPAM, and opt-in/opt-out regulations as applied to campaign production • Experience building multi-channel, multi-step journeys and automations, not just single sends • Strong stakeholder management: able to intake requests, set expectations, and influence without direct authority • Comfort with urgency and ambiguity, with the judgment to flex processes when needed while never skipping quality checks.